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Sticker header bug on checkout page – Please Fix

This topic has 3 replies, 3 voices, and was last updated 4 months, 1 weeks ago ago by Andrew Mitchell

Kreatur

Participant

August 16, 2024 at 22:22

When we put the cart and my account in the menu that appears when you swipe down, it doubles. It also appears in the right corner of the menu and if you remove the other one, both come out. Please fix this.

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#410503 Copied Theme version: 9.3.17

2 Answers

Tony Rodriguez

Support staff

August 17, 2024 at 06:59

Hello, @Kreatur,

Thank you so much for purchasing our theme and contacting our support center.

We are pleased to inform you that the issue you reported has been successfully resolved. To address the problem, we have deactivated the XStore Advanced Sticky Header plugin on your website.

Should you wish to continue using this plugin, we kindly ask that you refer to our theme documentation for guidance on proper configuration and usage. You can access the documentation at the following link: (https://www.8theme.com/documentation/docs/xstore-advanced-sticky-header-plugin/).

We hope this resolution is satisfactory and assists you in managing your site effectively. Should you have any further questions or require additional assistance, please do not hesitate to contact us.

Best Regards,
The 8Theme Team

#410509 Copied

Andrew Mitchell

Support staff

August 19, 2024 at 17:57

Dear Kreatur,

We hope you’re reveling in the experience our theme brings! Your enthusiasm is what fuels our passion. Would you be so kind as to channel that energy into a 5-star rating on ThemeForest? Your feedback is the spark that lights our way!

Click here to spread the love: https://themeforest.net/downloads

Thank you for being an integral part of our journey!

Best Regards,
The 8Theme Team

#410748 Copied
Tagged: checkout page, sticker header bug, templates, troubleshooting, woocommerce, wordpress
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Sticker header bug on checkout page – Please Fix

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