Return to previous page

Sticky add to cart is showing overlapping content

This topic has 12 replies, 3 voices, and was last updated 3 months ago ago by Jack Richardson

Cavid745

Participant

January 2, 2025 at 11:18

sticky add to cart mixing with content

Files is visible for topic creator and
support staff only.

#429308 Copied Theme version: 9.4.6

11 Answers

Rose Tyler

Support staff

January 2, 2025 at 11:50

Hello, Cavid745,

Thank you for reaching out to us.

Please provide URL of the page from your screenshot and temporary wp-admin access.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

#429315 Copied

Cavid745

Participant

January 2, 2025 at 13:29

all info on privat area

Please contact administrator
for this information.

#429326 Copied

Cavid745

Participant

January 2, 2025 at 13:32

check private message

Please contact administrator
for this information.

Files is visible for topic creator and
support staff only.

#429327 Copied

Rose Tyler

Support staff

January 2, 2025 at 13:43

Hello, Cavid745,

We appreciate your prompt response.

It appears that you are currently editing the single product template. Please see the screenshot for reference: https://prnt.sc/9h7f2zHsrUi5 Kindly let us know once you have finished and closed the editor so that we can proceed with checking the settings.

We appreciate your cooperation and look forward to your update.

Best Regards,
8Theme’s Team

#429333 Copied

Cavid745

Participant

January 2, 2025 at 19:35

i closed all editing

#429375 Copied

Rose Tyler

Support staff

January 2, 2025 at 21:04

Hello, Cavid745,

Thank you for letting us know.

1/ https://prnt.sc/oObC1_qw0OWy > https://prnt.sc/DfyroIqVnCLp
Please clear cache and check the result.

2/ We’ve added custom CSS code for the Add to Cart button – https://prnt.sc/RHNZcHZXIV-_

If you have any additional questions or concerns, please do not hesitate to reach out to us. Our support team is always available to assist you.

Best Regards,
8Theme’s Team

#429383 Copied

Cavid745

Participant

January 3, 2025 at 07:48

why sale icon on new icon on image photos

Please contact administrator
for this information.

#429401 Copied

Cavid745

Participant

January 3, 2025 at 07:54

alsought i added add to cart nd buy now button new icon but sticky add to cart buy now icons not changed

#429402 Copied

Cavid745

Participant

January 3, 2025 at 08:03

alsought sticky button problem not fixed. i use private browser and cleared chache

#429403 Copied

Cavid745

Participant

January 4, 2025 at 09:50

sticky button still overlapping content and buy now and add to card design changes(right space, drops down, when press buy now add to card moves or drops down) when press them. they have got paroblems.
check video all showen on video
https://easyupload.io/773x8s

#429503 Copied

Jack Richardson

Support staff

January 6, 2025 at 15:44

Dear Cavid745,

We hope this message finds you well.

The issue with the sticky cart on your website was caused by the z-index value that had been set for a specific section, as shown here: https://prnt.sc/801PVlt6BtPW. To resolve this, we have removed the conflicting value, and the sticky cart is now displaying correctly. You may verify the changes on your website at your convenience.

Additionally, after clearing the cache in the caching plugin currently active on your website, we did not encounter any other issues.

Should you have any further questions or require additional assistance, please do not hesitate to reach out.

Best regards,
Jack Richardson
The 8Theme Team

#429657 Copied
Viewing 12 results - 1 through 12 (of 12 total)