Sticky footer and static block info message

Hello, @mahlv,

1- Alright, To show the sticky footer on the desktop and remove it from other devices simply go to the Dashboard >> XStore >> Theme Settings >> Theme Custom CSS >> Global and paste the below code at the bottom of the CSS box there.

@media(max-width:991px){.et-footers-wrapper{position:relative !important;}}

Then save settings and check back to your site after clearing the browser cache.

2- The issue is resolved now, kindly check back to your site after clearing the browser cache. There was a block added in the “Banner Header” from the Appearance >> Widgets I just removed it and your issue was resolved.

Regards 8Themes Team.

Hello, @mahlv,

Your issue is resolved now kindly check back to your site after clearing the browser cache. I have added this CSS code in the theme settings: https://postimg.cc/ZvFmHWrB to solve your issue. Here is the resulting image: https://postimg.cc/N9RvGKCJ and https://postimg.cc/BjyvX1N4

Regards 8Themes Team.

Hello, @mahlv,

Please copy and paste the below given CSS code to XStore >> Theme Settings >> Theme Custom CSS >> Global CSS and check back to your site after removing the browser cache.

.container.content-page.sidebar-mobile-bottom {
    z-index: -999999 !important;
    position: inherit !important;
}

https://postimg.cc/hJdLRMwN
https://postimg.cc/mzd2XWj4

Regards 8Themes Team.

Hello, @mahlv,

Alright, Please, first of all, take a complete backup of your site and then activate the WordPress default theme like “Twenty Twenty Three”, if the issue still persists with the default WordPress Theme as well then you have to contact the plugin author, But if it works fine with the default WordPress theme then it might be third-party plugins confliction issue so in this case, you have to disable all the third-party plugins that don’t come in our theme package and then check back to your issue after clearing the browser cache. I hope your issue will be resolved.

But if still not, then please allow us to debug your site which includes changing/removing the plugins and removing the customization from the theme as well.

Note: Before performing all the above steps please take a complete backup of your site in case if anything goes wrong you should have a backup of your site.

Regards 8Themes Team.

Hello, @mahlv,

I have checked your issue with the default WordPress theme by disabling the theme core plugins as well. But I found the same thing with the default WordPress theme too. So it makes it clear that the issue is not coming from our theme. See the video for a better reference: https://streamable.com/bnv1lf

In order to solve your issue you have to contact the plugin author/support for further assistance.

Regards 8Themes Team.

Hello, @mahlv,

I see, Sound’s Good!! that you finally found the culprit, Now I suggest you to do not use that plugin OR if it is necessary then try to reach out to the plugin author and ask them to fix this issue for you by making that plugin compatible with our theme.

Thanks for your understanding and for contacting us.
Have a nice day.

Regards 8Themes Team.

Hello, @mahlv,

1. My advice is to do not use the wordfence.

2. You have to translate it into the Core plugin language file: https://postimg.cc/Mfqm18vg

https://www.8theme.com/documentation/xstore/theme-translation/base-theme-translation/

Regards 8Themes Team.

Hello, @mahlv,

1- Yes you can simply check this article and watch the video in this article to understand it better: https://www.8theme.com/documentation/xstore/troubleshooting/facebook-login/

2- You can create and use the child theme. All the theme settings you have set will work fine with the child theme but if you added customization in the parent theme it will not work with the child theme you have to add the customization in the child theme. In order to know how to create a child theme navigate to the XSTORE >> DEMO Import >> click on any demo >> then create and use the child theme and close the demo importer option do not import the demo again if you already imported: https://postimg.cc/ZvtXyzZ5

OR you can read and follow the instructions written in our theme documentation here: https://www.8theme.com/documentation/docs/child-theme/

Regards 8Themes Team.