Sticky gallery and Sticky content do not work No changes after turning it on

This topic has 7 replies, 3 voices, and was last updated 1 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: nameuser
    nameuser
    Participant
    October 10, 2024 at 03:05

    Sticky gallery and Sticky content do not work
    No changes after turning it on

    Files is visible for topic creator and
    support staff only.
    6 Answers
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 10, 2024 at 05:24

    Hello, @nameuser,

    Thank you so much for purchasing our theme and contacting our support center.

    We are pleased to inform you that we have thoroughly reviewed your website and can confirm that the sticky content feature is functioning correctly. To provide you with a clear demonstration, we have recorded a video walkthrough. You can view this video by accessing the link located in the private content area.

    We trust this will assist you in verifying the functionality on your end.

    Should you have any further questions or require additional assistance, please do not hesitate to contact us.

    Best Regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: nameuser
    nameuser
    Participant
    October 10, 2024 at 05:30

    It worked, I updated the template and used the one with the sticky effect.

    Avatar: nameuser
    nameuser
    Participant
    October 10, 2024 at 05:37

    I want to achieve the sticky effect in the video

    Files is visible for topic creator and
    support staff only.
    Avatar: Tony Rodriguez
    Tony Rodriguez
    Support staff
    October 10, 2024 at 08:26

    Hello, @nameuser,

    Thank you for your response.

    We have reviewed the video you provided and understand that you are looking to implement sticky tabs on the single product page.

    While you can modify the single product tabs and select from the available tab types to suit your needs via **XStore Builders > Single Product Builder** using Elementor, we regret to inform you that there is currently no built-in option for sticky tabs. Implementing this feature would require additional code customization.

    Alternatively, we encourage you to submit your request on our Taskboard at https://www.8theme.com/taskboard/ -If your suggestion receives sufficient votes from other customers, our development team will consider including it in a future update.

    Thank you for your understanding, and please feel free to reach out if you have any further questions.

    Best regards,
    The 8Theme Team

    Please contact administrator
    for this information.
    Avatar: nameuser
    nameuser
    Participant
    October 10, 2024 at 08:31

    Thanks for your help.

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    October 10, 2024 at 08:31

    Dear nameuser,

    Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

    Click here to share your insights: https://themeforest.net/downloads

    Your support fuels our journey, and we appreciate it more than words can express.

    Best Regards,
    The 8Theme Team

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