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Sticky header options are not loading in the backend

This topic has 4 replies, 3 voices, and was last updated 30 minutes ago ago by Andrew Mitchell

martijntje

Participant

November 27, 2024 at 09:51

Hi there,

I just installed the XStore theme and it seems like the ‘Header Sticky’ option is not loading in my backend dashboard, so I can’t change it.

Can you see what is wrong?

Regards,

Martijn

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support staff only.

#425435 Copied Theme version: 9.4.5

3 Answers

Rose Tyler

Support staff

November 27, 2024 at 10:50

Hello, Martijntje,

Thank you for reaching out to us and for choosing the XStore theme.

Do you mean Theme Options can’t be loaded?

Please downgrade the PHP version to 8.1 or 8.2, and solve this fatal error (independent of our theme) – https://prnt.sc/sqVAIP-MhKH7

Best regards,
8Theme’s Team

#425458 Copied

martijntje

Participant

November 27, 2024 at 11:02

Changing the PHP version to 8.1 did the trick. Tnx!

#425462 Copied

Andrew Mitchell

Support staff

November 27, 2024 at 11:02

Dear martijntje,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

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Sticky header options are not loading in the backend

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