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Still haven’t received a response after 11 hours

This topic has 3 replies, 3 voices, and was last updated 5 months ago ago by Andrew Mitchell

Elhadj07

Participant

June 26, 2024 at 08:47

Hello,

I renewed my support license yesterday and submitted a support request and now 11 hours later I haven’t received any response yet.

Could you please check that and assist me.

Thanks

#401697 Copied Theme version: 9.3.13

2 Answers

Luca Rossi

Support staff

June 26, 2024 at 08:54

Hi @Elhadj07,

Our support team is looking into your issues.

Stay tuned.

Best Regards,
8Theme’s Team

#401700 Copied

Andrew Mitchell

Support staff

July 16, 2024 at 15:35

Dear Elhadj07,

Choosing our theme reflects your commitment to quality, and for that, we’re genuinely grateful. As we constantly strive to elevate your experience, your feedback is an invaluable gift. Could you kindly take a moment to rate our product with 5 stars on ThemeForest?

Click here to share your insights: https://themeforest.net/downloads

Your support fuels our journey, and we appreciate it more than words can express.

Best Regards,
The 8Theme Team

#405183 Copied
Tagged: customer service, delayed response, template issues, urgent help, woocommerce templates, wordpress support, wordpress woocommerce
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Still haven’t received a response after 11 hours

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