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Stock is not updating after completing order or confirmed purchase

This topic has 2 replies, 2 voices, and was last updated 7 years, 11 months ago ago by Olga Barlow

  • Avatar: adsharmaji
    adsharmaji
    Participant
    May 15, 2017 at 07:24

    Hi,

    When someone brought a product from front end or its a manual order from backed, in both cases stock inventory is not updating and there is no option in order page to manually reduce the stock.

    Website is live at http://tuniinteriors.com/, can you guys will be able to help on this.

    Please, contact administrator
    for this information.
    #163060 Copied Theme version: 3.12 WooCommerce version: 3.0.6
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    May 15, 2017 at 19:32

    Hello,

    Please, go to Appearance > Themes > install and activate official WC theme Storefront. Check if your problem persists with default WC theme. Reply back in case issue persists only when our theme is activated. If the same problem persists even with default WC theme then contact WC support on WC support forum. We’ll be able to help you only if problem appears just with our theme.

    Regards

    #163149 Copied

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