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Stock of products is not displayed on the product page.. maybe a buge on my site

This topic has 11 replies, 3 voices, and was last updated 11 months ago ago by Andrew Mitchell

  • Avatar: Nio
    Nio
    Participant
    March 22, 2024 at 15:05

    Stock of products is not displayed on the product page…

    Hello, I have actually activated everything for this in Costumizer, but it is not displayed on the product page… I had deactivated it for a very long time… But I would like to display the product inventory now..

    I have placed the access data for this website in the private area… Maybe you can check if I have set something wrong… many thanks in advance

    Oliver from Nio

    Please, contact administrator
    for this information.
    #388121 Copied Theme version: 9.2.9
    10 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 22, 2024 at 15:43

    Hello, Nio,

    Thank you for getting in touch with us.

    We kindly request that you verify whether the product stock visibility persists when the Storefront theme is activated. This will help us determine if the issue is related to the theme settings or if it stems from another cause.

    Kind Regards,
    8theme team

    #388133 Copied
    Avatar: Nio
    Nio
    Participant
    March 24, 2024 at 12:27

    hello, thanks for the quick reply.

    I have deactivated everything else.
    Maybe there is something wrong with my version of the Productpage builder. maybe something is broken in my version. I dont know.

    Because in the quick view the product inventory is displayed normally .

    Can you please have a look… in my backend

    lg Oliver

    #388347 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 24, 2024 at 18:42

    Hello, Nio,

    We kindly request that you conduct a verification process regarding the functionality of the Storefront theme, as there is a possibility that our theme may not be related to the situation at hand. After completing the test, please provide us with a link to a product where the stock availability is displayed when using the Storefront theme, but not shown when using the XStore theme.

    We appreciate your attention to this matter.

    Kind Regards,
    8theme team

    #388384 Copied
    Avatar: Nio
    Nio
    Participant
    March 25, 2024 at 14:36

    Hi, I did it…..

    Storefront it´s okay… all good
    null

    X-store : x-store

    unfortunately not…… something must be broken in the code… 🙁

    I need your support to fix it in ther theme

    thank you very much for your effort and quick reply.

    #388520 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 25, 2024 at 16:48

    Hello,

    The issue is caused by your custom CSS code https://prnt.sc/jZyrzoIvWRAr => https://prnt.sc/O2fjY44ckiez
    , so you need to delete the code and you will get https://prnt.sc/C-eJSuCtcWWa

    Kind Regards,
    8theme team

    #388551 Copied
    Avatar: Nio
    Nio
    Participant
    March 25, 2024 at 19:53

    Hello Rose, I have no idea why we did that… it must have been a long time ago… Okay…thanks for your effort … Have a good week… lg Oliver

    #388586 Copied
    Avatar: Nio
    Nio
    Participant
    March 25, 2024 at 20:00

    but i have a question…. where can i change the color of the label…. i can add the label to the navigation point in the menu…

    but can I change the color in the costumizer… ?

    nav.

    #388587 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    March 26, 2024 at 08:39

    Hello,

    You’re welcome!

    Please open up new topics for new questions https://www.8theme.com/forums/xstore-wordpress-support-forum/

    Custom CSS code can be used to change the color of the label:

    .menu-label-sale > a .label-text {
    background-color: #11a45d;
    color: white;
}
.menu-label-sale > a .label-text:before {
    border-right-color: #11a45d;
}

    Kind Regards,
    8theme team

    #388620 Copied
    Avatar: Nio
    Nio
    Participant
    March 26, 2024 at 09:24

    yes…. thank you…. for your quick help… I wish you a successful week

    greetings Oliver

    #388626 Copied
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    March 26, 2024 at 09:25

    Dear Nio,

    We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

    Click here to rate now: https://themeforest.net/downloads

    Thank you sincerely for your ongoing support!

    Best Regards,
    The 8Theme Team

    #388627 Copied

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The issue related to '‘Stock of products is not displayed on the product page.. maybe a buge on my site’' has been successfully resolved, and the topic is now closed for further responses

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