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Stock Status is not showing up on the product page

This topic has 2 replies, 2 voices, and was last updated 5 months, 2 weeks ago ago by Rose Tyler

  • Avatar: Stathis Gazkas
    Stathis Gazkas
    Participant
    October 17, 2024 at 21:08

    Hello, we have a problem and the product page is not showing stock status, even though we have added the block for that and we have enabled the option in the theme options. We want every product to display stock status, available or out of stock. I will provide the credentials.

    Please, contact administrator
    for this information.
    #419270 Copied Theme version: 9.4.2
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    October 18, 2024 at 07:29

    Hello, Stathis Gazkas,

    Thank you for reaching out to us.

    We suggest disabling all third-party plugins (including cache plugins and disable CDN on your site) that do not come bundled with XStore (https://www.8theme.com/documentation/xstore/plugins/included-plugins/ ), and updating the Pro Elements plugin. After that, clear the cache of the browser, and then check the Shop page editor again. It is possible that one of the additional plugins is causing the issue.

    Best Regards,
    8Theme’s Team

    #419308 Copied
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