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Stop Duplicating image with same URL in file manager

This topic has 2 replies, 2 voices, and was last updated 2 days, 3 hours ago ago by Rose Tyler

Kamaldeen

Participant

October 3, 2024 at 13:05

Hello,

I noticed recently that my products images reference are duplicating.

I want to reference multiple images to just a single image URL in my file manager, but the images keeps duplicating and renaming, kindly help.

#416915 Copied Theme version: 9.4.1

1 Answer

Rose Tyler

Support staff

October 3, 2024 at 13:21

Hello, Kamaldeen,

Thank you for reaching out to us.

1/ We suggest activating another theme, specifically the Storefront (default WooCommerce theme), which can be found under Appearance > Themes in your dashboard. This test should help determine if the issues persist irrespective of the theme used.

2/ Try to disable all third-party plugins that are not included with XStore
(https://xstore.helpscoutdocs.com/article/36-included-plugins). After doing so, please clear your browser’s cache and check again. It is possible that one of these additional plugins is causing the problem.

Best Regards,
8Theme’s Team

#416919 Copied
Tagged: efficient woocommerce management, improved wordpress templates, optimized image storage, stop duplicating images, unique image urls, woocommerce templates, wordpress file manager
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