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Stop image automatic resizing or (worse) select which resolution to show

This topic has 2 replies, 2 voices, and was last updated 1 weeks, 1 days ago ago by Rose Tyler

Ioannis

Participant

September 12, 2024 at 12:35

Hello there. We are recent client of yours
We are importing products with images in a staging woocommerce shop using the WP All Import plugin. The images are in URL format in the import excel sheet and are hosted elsewhere so we are using the option to download the image of the product from the URL. We are also using the option to set the thumbnail of the product from the downloaded image.
Now we have the following issue and we would like your help.
It seems that upon image download (an action that the plugin does), wordpress (your theme??) resizes the images to various end dimensions. One of them is 600x600px.
Then the theme displays that smaller image in the single product view in a resolution greater than 600×600 so the photo looks blurred. Please see what we are talking about here:
https://ivoclar.aristondental.com/index.php/product/4903/

What we want is a way to STOP wordpress from resizing the imported images and using the original downloaded image for all product views (or be able to specify exactly what resolution version will be used for each view – single product, archive, etc.

Your help and suggestions would be greatly welcomed

Kind Regards
Ioannis
CTO
Attempt Digital

#414089 Copied Theme version: 9.4.1

1 Answer

Rose Tyler

Support staff

September 12, 2024 at 14:22

Hello, Ioannis,

Thank you for reaching out to us.

Please red this article – https://xstore.helpscoutdocs.com/article/89-product-images

Best Regards,
8Theme’s Team

#414112 Copied
Tagged: image control, improved user experience, optimized display, select resolution, stop image resizing, woocommerce, wordpress templates
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