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Store emails not sending when using the email builder

This topic has 4 replies, 2 voices, and was last updated 2 years, 6 months ago ago by Rose Tyler

redeyes

Participant

May 27, 2022 at 17:59

some emails are not sending or sending the correct email sice using the email builder

#324741 Copied Theme version: v.8.1.4

3 Answers

Rose Tyler

Support staff

May 28, 2022 at 08:15

Hello,

Update the theme and Core plugin https://www.8theme.com/documentation/xstore/theme-installation/theme-update/ https://www.8theme.com/documentation/xstore/plugins/plugins-update/
Check how it works then.

Regards

#324758 Copied

redeyes

Participant

May 28, 2022 at 08:30

its 4.1.6 it wont update anymore

#324759 Copied

Rose Tyler

Support staff

May 28, 2022 at 09:05

Describe the problem in more detail, please. Which exactly letters can’t be sent? How does it work when our email builder is disabled?
Provide temporary wp-admin and FTP access.

Regards

#324766 Copied
Tagged: best selling themes, email builder, not sending, seo friendly, store emails, woocommerce
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