Store is downloading a file whenever I click a Menu option.

This topic has 2 replies, 2 voices, and was last updated 6 months, 2 weeks ago ago by Andrew Mitchell

  • Avatar: Jade
    Jade
    Participant
    May 11, 2024 at 01:36

    Hi,

    So I uploaded a new product from Printful into my store. The item was not displaying so I thought maybe I needed to clear my cache. I did this and now my site only downloads a file when I try clicking an option on my menu bar. Attached is a screenshot of the files that get downloaded once I click the buttons.

    I am not sure how to fix this issue. Can you assist, please?

    Please, contact administrator
    for this information.
    Files is visible for topic creator and
    support staff only.
    1 Answer
    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 11, 2024 at 01:49

    Dear Jade,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Store is downloading a file whenever I click a Menu option.’' has been successfully resolved, and the topic is now closed for further responses

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