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Store Page Product Price Range Not Working Properly

This topic has 2 replies, 2 voices, and was last updated 1 years, 6 months ago ago by Rose Tyler

  • Avatar: Asted Teknoloji
    Asted Teknoloji
    Participant
    June 15, 2023 at 10:30

    Hello, the Product Price Range on the Store Page does not work properly, after selecting the range, the reset does not work and cannot filter properly.

    Please, contact administrator
    for this information.
    #359458 Copied Theme version: 9.1.7 WooCommerce version: 7.8.0
    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 15, 2023 at 10:50

    Hello, Asted Teknoloji,

    Thank you for contacting us and for using XStore.

    1/ In order to troubleshoot the issue you are experiencing, we suggest that you first try disabling all third-party plugins (including cache plugins) that are not bundled with XStore. You can refer to the following link for a list of included plugins: https://www.8theme.com/documentation/xstore/plugins/included-plugins/ . Additionally, please clear the cache of your browser and check again. It is possible that one of the additional plugins is causing the problem.
    If you find a plugin that causes the problem, let us know its name.

    2/ Please try to test how it works with the default WooCommerce theme – Storefront activated on your site.
    Let us know the results.

    Kind Regards,
    8theme team

    Please contact administrator
    for this information.
    #359460 Copied

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