Store reviews (using dokan) aren't working, with xstore theme

This topic has 13 replies, 3 voices, and was last updated 4 years, 3 months ago ago by Hayyak

  • Avatar: Hayyak
    Hayyak
    Participant
    September 20, 2020 at 11:13

    Hi, the reviews in the store aren’t working, https://www.haiak-shop.com/store/art_corner-q8/reviews/ when I use the default theme, it works fine.

    12 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 20, 2020 at 12:05

    Hello,

    Please provide temporary wp-admin access, so we can take a closer look.

    Regards

    Avatar: Hayyak
    Hayyak
    Participant
    September 20, 2020 at 12:58

    Ok , I send you the access .

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    September 21, 2020 at 07:58

    Hello,

    Please provide FTP access also.

    Regards

    Avatar: Hayyak
    Hayyak
    Participant
    September 21, 2020 at 08:07

    Ok .

    Please contact administrator
    for this information.
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 21, 2020 at 08:50

    Hello,

    Could you, please, allow us access to the mentioned key? We have sent request.

    Regards

    Avatar: Hayyak
    Hayyak
    Participant
    September 21, 2020 at 08:53

    It’s open now .

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 21, 2020 at 11:21

    Hello,

    Check now.

    Regards

    Avatar: Hayyak
    Hayyak
    Participant
    September 21, 2020 at 11:35

    For reviews store , now it’s works fine , thank you , but the reviews in product not appear .

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 21, 2020 at 16:31

    Hello,

    WooCommerce displays reviews in the tabs but you did not add the tabs element while building the single product content http://prntscr.com/ul7ylj Also, enable reviews for your products http://prntscr.com/ul80c0
    Then it appears http://prntscr.com/ul80ti

    Regards

    Avatar: Hayyak
    Hayyak
    Participant
    September 22, 2020 at 08:32

    Hi , thank you for supporting . My issue is resolved . For the store reviews , the problem was what ?

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    September 22, 2020 at 16:10

    Hello,

    It was the compatibility issue. We’ll include a fix in the next theme update.

    Regards

    Avatar: Hayyak
    Hayyak
    Participant
    September 22, 2020 at 16:18

    Thank you for supporting .

  • Viewing 13 results - 1 through 13 (of 13 total)

The issue related to '‘Store reviews (using dokan) aren't working, with xstore theme’' has been successfully resolved, and the topic is now closed for further responses

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