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Store search translation homepage Probelm

This topic has 6 replies, 2 voices, and was last updated 1 years, 11 months ago ago by Oliver Theiß

Oliver Theiß

Participant

December 8, 2022 at 15:46

hello all,

I have a strange problem.
The translation does not work on the homepage … See screenshot. but on other pages it does. It is the same header on the about us page and then it is translated.

Any idea?

Thanks

oliver

Please, contact administrator
for this information.

#340948 Copied Theme version: : 8.3.8 WooCommerce version: Version 7.1.1

5 Answers

Rose Tyler

Support staff

December 8, 2022 at 16:11

Hello,

Please provide FTP access. If you do not know how to create FTP contact with your hosting provider, they will help you.

Regards

#340953 Copied

Oliver Theiß

Participant

December 8, 2022 at 17:03

Hello Rose,

yes… of course….. it is unfortunately not as easy as it used to be

cloudways.com it´s a bit different …..

https://support.cloudways.com/en/articles/5119485-guide-to-connecting-to-your-application-using-ssh-sftp

They told me you need this guide……..
————————————————————————————-
when you’re in via FTP:
you can also look at what the second error is:
if I include categories in the cutomizer for the search, it does not work. If I select a category..the search mask closes and you can not do anything.

many thanks and apologies for the hassle

Please contact administrator
for this information.

#340956 Copied

Rose Tyler

Support staff

December 9, 2022 at 13:06

Hello,

Another specialist will get back to you after a detailed review. Please be patient and do not change access.

Regards

#341037 Copied

Rose Tyler

Support staff

December 9, 2022 at 13:39

Fixed. The fix will be included in the next theme update also.

Regards

#341044 Copied

Oliver Theiß

Participant

December 9, 2022 at 15:35

Hello Rose,
thank you for your quick help. 🙂

#341071 Copied
Tagged: homepage, problem, store search, templates, translation, woocommerce, wordpress
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