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Store theme not longer supporting with WooCommerce

This topic has 2 replies, 2 voices, and was last updated 1 years, 9 months ago ago by Rose Tyler

Aceplusglobe

Participant

March 26, 2023 at 08:45

the error message says ” there has been a critical error occurred in this website”

Please, contact administrator
for this information.

#351264 Copied Theme version: 5.0.5

1 Answer

Rose Tyler

Support staff

March 26, 2023 at 09:53

Hello, Aceplusglobe,

Thank you for contacting us and for using XStore.

In order to identify the issue on your site, we kindly ask you to enable debug mode in WordPress, as per the instructions provided in the following link: https://wordpress.org/support/article/debugging-in-wordpress/. This will help to determine what needs to be fixed.

Please provide the URL of your site, temporary wp-admin, and FTP access.
To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access, please contact your hosting provider for assistance.

Kind Regards,
8theme team

#351273 Copied
Tagged: no longer, store, supporting, theme, woocommerce, wordpress
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