Strange behaviour in Posts (after update)

This topic has 13 replies, 3 voices, and was last updated 2 years, 11 months ago ago by Rose Tyler

  • Avatar: Ferdi
    Ferdi
    Participant
    November 28, 2021 at 11:58

    Hi,

    After the update (XStrore theme and Core) I noticed something wierd. Maybe it’s a bug but I’m not sure.
    In Posts I have “Related Posts”. When there’s more related posts you can click it (arrows: caroussel). Before I click it there’s a huge empty space between the “Related Items” and the footer but when I click it (arrow), the huge space is gone (and that is how it supposed to be).
    See > https://liemerskunstwerk.nl/corona-maatregelen-in-kunstwerk-het-musiater/
    Can it be solved?

    Greetings, Ferdi

    12 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2021 at 13:22

    Hello,

    Try to change Image Loading Type in Theme options > Speed optimization.

    Regards

    Avatar: Ferdi
    Ferdi
    Participant
    November 28, 2021 at 14:02

    Hi,

    Thank you for your fast reply!
    Ok, It is good with the “LOIP” and “default” setting. The “Lazy” setting is the problem. Could that be fixed?

    Greetz

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2021 at 14:15

    Hello,

    Provide temporary wp-admin and FTP access, so we can take a closer look.

    Regards

    Avatar: Ferdi
    Ferdi
    Participant
    November 28, 2021 at 16:35

    Ok.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 28, 2021 at 17:00

    Hello,

    Please check FTP access – https://prnt.sc/20xxmjr

    Regards

    Avatar: Ferdi
    Ferdi
    Participant
    November 28, 2021 at 17:40

    Hi,

    Sorry, my bad.

    Greetz, Ferdi

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 29, 2021 at 08:18

    Hello,

    Thanks for the reply.
    I’ve passed your issue to our developers. I’ll inform you once they check/fix it. Don’t change access till my next reply.

    Regards

    Avatar: Ferdi
    Ferdi
    Participant
    November 29, 2021 at 09:02

    Hi,

    Ok, thank you!

    Greetz, Ferdi

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 29, 2021 at 15:05

    Hello,

    Thank you for your understanding.

    Regards

    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    November 29, 2021 at 17:41

    Hello,

    Check now, please.

    Regards

    Avatar: Ferdi
    Ferdi
    Participant
    November 29, 2021 at 19:37

    Hi,

    Great, it works now :). Thank you very much.
    Do you know what the problem was? (just curious).

    Greetings,
    Ferdi

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    November 30, 2021 at 08:26

    Hello,

    One of our developers fixed it. You should not face the problem after the next theme update also.

    Regards

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