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Strange issue with the product filter - by PJone

This topic has 2 replies, 2 voices, and was last updated 3 years, 9 months ago ago by Olga Barlow

PJone

Participant

January 28, 2021 at 12:23

Hello we have several licenses with you.

With the latest installation we unfortunately have a strange problem with the XtStore product filter.

Please show private content Link 01.
This filter change standard sorting to ascending price does not work in the live view.
If I look at it under XtStore -> Theme Options, then it works fine.

We copied this filter option as HTML in Elementor under Elementor -> Templates – theme builder – edit -> In the upper body area.
Because the Filter Option from the Elementor widget “product archive” is not displayed correctly.

We then hid the product filter from this widget product archive via css (display: none).
It all looks good optically, just as we need it to be.

Unfortunately, when you click the filter, for example, price ascending, loads endlessly.
However, when I test this under XStore Theme options as I said, it works fine.

So what’s the problem? Do you have an idea?
Have we forgotten a Javascript for the special category pages?

Best Regards

Please, contact administrator
for this information.

#270809 Copied Theme version: 7.2.3 WooCommerce version: 4.9.0

1 Answer

Olga Barlow

Support staff

January 28, 2021 at 17:45

Hello,

Keep the Ajax filter option disabled https://prnt.sc/xrlrqb It does not work with for the product categories/shop if it was created using Elementor.

Regards

#270900 Copied
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