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STREET CHAT ERROR ON HOMEPAGE - by vrozzycreative

This topic has 4 replies, 2 voices, and was last updated 10 years, 2 months ago ago by Eva Kemp

  • Avatar: vrozzycreative
    vrozzycreative
    Participant
    September 16, 2014 at 17:17

    Hi 8theme,
    Please help me..
    I don’t know why, but everytime I or my customer try to press the live chat button (street chat) on the homepage, it will automatically redirecting to register pages? what to do?

    Please, contact administrator
    for this information.
    #15754 Copied
    3 Answers
    Avatar: Eva
    Eva Kemp
    Support staff
    September 16, 2014 at 17:41

    Hello,

    Please provide us with FTP and wp-admin panel credentials.
    Thank you.

    Regards,
    Eva Kemp.

    #15763 Copied
    Avatar: vrozzycreative
    vrozzycreative
    Participant
    September 16, 2014 at 17:47

    Hi Eva,
    FTP and wp-admin panel access attached,

    Please, contact administrator
    for this information.
    #15764 Copied
    Avatar: Eva
    Eva Kemp
    Support staff
    September 16, 2014 at 19:31

    Hello,

    The issue is caused by ITRO Popup Plugin. I’ve disabled it and chat is working fine now.
    Please check and clear browser cache before.

    Regards,
    Eva Kemp.

    #15771 Copied
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