This topic has 2 replies, 2 voices, and was last updated 1 years, 7 months ago ago by Tony Rodriguez
Hi there, I’m getting this error message when installing in wordpress the recent purchased theme. See the error attached. The Xstore them I believe ver 9.05.
Hello Rob,
Thank you for purchasing our theme and for reaching out to our support
center.
It appears that you are attempting to install the wrong archive (the full package instead of the WordPress theme only). This is a common issue for those new to installing WordPress themes, and it can result in a “Broken theme and/or stylesheets missing” error message when trying to upload or activate the theme. Please note that this does not mean that the theme you purchased is broken; it simply means that it has been uploaded incorrectly.
We recommend that you follow the instructions in this article: https://help.market.envato.com/hc/en-us/articles/202821510. If you require any further assistance, please do not hesitate to contact us.
We look forward to hearing from you.
Best regards,
8Themes Team
Tagged: installing, missing, style css, stylesheet, themes, woocommerce, wordpress
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