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Style editor not saving changes (Logo, Header, fonts)

This topic has 8 replies, 3 voices, and was last updated 4 years, 6 months ago ago by Rose Tyler

DannyKass

Participant

August 25, 2020 at 12:13

– Change of the logo doesn’t appear on the homepage (it keeps the original child theme import logo), yet the change shows on other pages.
– Other pages show completely different fonts and headers from homepage.

Cache Cleared
Running child theme Organic-Cosmetics

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#249182 Copied Theme version: .6.3.9.3

7 Answers

Rose Tyler

Support staff

August 25, 2020 at 12:56

Hello,

Theme Options > Header builder > Multiple headers > edit header for the Home page. For example – http://prntscr.com/tn1ar9 + https://youtu.be/BpeXfzNwkOc

Regards

#249183 Copied

DannyKass

Participant

August 25, 2020 at 18:25

Thank you, I removed other headers and kept the default header. It seems like this resolved the issue with the header.
Any advice on fonts being different from the hompage on other pages, including the header?

#249266 Copied

John Holden

Participant

August 26, 2020 at 06:00

Hi,

Please send:

– Screenshots of issues
– Admin info (wp-admin URL, username, password)

I will check this problem for you.

Regards,
Hung PD

#249318 Copied

DannyKass

Participant

August 28, 2020 at 07:52

Replied

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for this information.

#249703 Copied

Rose Tyler

Support staff

August 28, 2020 at 10:00

Thanks for the screenshots.
We can’t access your Dashboard. Is there any restriction by IP?
Provide temporary FTP access also.

Regards

#249722 Copied

DannyKass

Participant

August 28, 2020 at 10:31

Sent

Please contact administrator
for this information.

#249723 Copied

Rose Tyler

Support staff

August 28, 2020 at 12:09

Can’t access Dashboard still – https://prnt.sc/u7fepu
We need FTP host, FTP login, FTP pass, FTP port.

About cart, make sure that you have installed default WC pages – https://docs.woocommerce.com/document/woocommerce-pages/

Regards

#249734 Copied
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