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Style Mismatch: Editor vs Live View Across Pages

This topic has 3 replies, 2 voices, and was last updated 5 hours, 1 minutes ago ago by zaifiesta

zaifiesta

Participant

December 15, 2024 at 20:56

Hi, I’m using the xStore Theme for my website, but the layout and style of some sections looks different in the editor compared to the live view. Could you help me identify what’s causing this inconsistency? Thanks!

#427603 Copied Theme version: 9.4.5

2 Answers

Tony Rodriguez

Support staff

December 16, 2024 at 06:16

Hello, @zaifiesta,

Thank you so much for purchasing our theme and contacting our support center.

Kindly proceed to Xstore > Theme Options > Speed Optimization. Once there, please locate and select Menu Dropdown Cache, Menu Cache, Static Blocks Cache, and Remove Query Strings From Static Resources. Subsequently, turn off these options.

Afterward, Please clear your browser cache and check again.

If this doesn’t help, Please provide us with screenshot of the problem and temporary wp-admin access to your site, and we will investigate the issue more thoroughly.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

Best Regards,
8Theme’s Team

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zaifiesta

Participant

December 21, 2024 at 18:25

I’m sorry for the late reply, and thank you for your quick response. That works perfectly! I appreciate your help and support.

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