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Styling Issues, Loading Issues, Shop Display issue

This topic has 6 replies, 2 voices, and was last updated 3 years, 1 months ago ago by Olga Barlow

  • Avatar: Gabriel
    Gabriel
    Participant
    February 7, 2022 at 12:36

    I am running this theme on a staging platform. I am having multiple issues.

    1) Shop Layout is weird I reinstalled reset and installed it again still the same.
    https://prnt.sc/26q41af
    2) I have tags such as New Collection or for the matter, even the Shop page doesn’t load after a few refreshes only loads. Tried on different servers result is the same.
    3) Also for some reason after the archive pages load the view options seem weird.
    https://prnt.sc/26q44b7

    Please see these & help resolve them ASAP

    #316372 Copied Theme version: 8.1 WooCommerce version: 6.1.1
    5 Answers
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 7, 2022 at 18:58

    Hello,

    Looks that some fatal error appears there. Provide us with WP Dashboard and FTP access to your site to check the issue in more detail and help you.

    Regards

    #316440 Copied
    Avatar: Gabriel
    Gabriel
    Participant
    February 8, 2022 at 10:46

    Hi there please find the details below

    Please contact administrator
    for this information.
    #316500 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 8, 2022 at 16:19

    Hello,

    I see that you installed the WC Ajax Product Filters plugin. It wraps the products toolbar in an additional div and that caused the styling issue. I have added custom CSS to fix that. Check now, please.
    Shop page is also ok, use the New type of request for the Stock status widget https://prnt.sc/26r2313

    Regards

    #316555 Copied
    Avatar: Gabriel
    Gabriel
    Participant
    February 9, 2022 at 04:31

    Hi there,
    So the theme doesn’t require that plugin?
    Shall i remove it?

    #316628 Copied
    Avatar: Olga Barlow
    Olga Barlow
    Participant
    February 9, 2022 at 11:44

    Hello,

    Theme does not require that plugin. So, if you don’t use the functionality of that plugin you can remove that.

    Regards

    #316654 Copied

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