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Sub Categories are not showing up on shop page with filters

This topic has 7 replies, 3 voices, and was last updated 5 months, 3 weeks ago ago by Andrew Mitchell

Awais Bhatti

Participant

October 4, 2024 at 16:06

Hello

On my website the subcategories are showing up in the product section with the following URL https://jarahi.pk/categories/audio-electronics/.

But when I select the filter on the shop page then the sub-categories won’t show up https://jarahi.pk/products/?filter_cat=audio-electronics

How can I solve this Issue? I want the sub-categories, to show up in the products section too.

Further, in the left categories filters, I want to only show the first-level categories, here, I don’t want to show sub-categories, how can I achieve that?

Best Regards
Awais

#417229 Copied Theme version: 9.4.2

6 Answers

Luca Rossi

Support staff

October 5, 2024 at 15:58

Hi @Awais Bhatti,

The categories filters will filter all the products related to that category and showing only the products NOT sub-categories item. This is how the categories filter work for now.

If you would like to request that this feature be added, you can post your request on our Taskboard at https://www.8theme.com/taskboard/. If it receives enough votes from other customers, our development team will consider adding it to one of our upcoming updates.

Further, in the left categories filters, I want to only show the first-level categories, here, I don’t want to show sub-categories, how can I achieve that?

Please take a look at this solution: https://www.8theme.com/topic/any-way-to-show-parent-categories-only-in-filter-products-by-categories-section-on-shop-sidebar/#post-405532.

Best Regards,
8Theme’s Team.

#417344 Copied

Awais Bhatti

Participant

October 6, 2024 at 14:49

Hi

I have created the task, it would definitely be a great feature to add.

And I saw the solution, just to confirm one thing, when I update the theme, the changes will be lost, right?

Best Regards
Awais

#417444 Copied

Luca Rossi

Support staff

October 7, 2024 at 07:16

Dear Awais Bhatti,

We would like to confirm that any modifications made directly to the core of the plugin/theme will indeed be overwritten when a new update releases.

Best Regards,
The 8Theme Team

#417495 Copied

Awais Bhatti

Participant

October 14, 2024 at 16:46

Hi

Thanks for confirming it, is it planned to add this as an option in the future?

Further, how can I remove the subcategories from the home page carousel?

Best Regards
Awais

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#418646 Copied

Luca Rossi

Support staff

October 15, 2024 at 12:58

Dear Awais Bhatti,

We hope this message finds you well.

1. Our development team will be reviewing the votes.

2. Kindly add your child categories to the exclusion field using the following link: [https://prnt.sc/amUQzMKZGsqi](https://prnt.sc/amUQzMKZGsqi).

Thank you for your attention to this matter.

Best regards,
8Theme Team

#418753 Copied

Andrew Mitchell

Support staff

October 21, 2024 at 16:11

Dear Awais Bhatti,

We trust our theme is enhancing your experience. Taking a brief moment to rate it with a glowing 5 stars on ThemeForest would be immensely appreciated. Your feedback holds significant value for us.

Click here to rate now: https://themeforest.net/downloads

Thank you sincerely for your ongoing support!

Best Regards,
The 8Theme Team

#419792 Copied
Tagged: best selling, shop page filters, sub categories issue, theme troubleshooting, woocommerce support, woocommerce themes
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