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Sub menu not shown - by debashishtudu@gmail.com

This topic has 8 replies, 2 voices, and was last updated 6 years, 5 months ago ago by Rose Tyler

  • Avatar: debashishtudu@gmail.com
    debashishtudu@gmail.com
    Participant
    June 6, 2018 at 08:05

    sub menu not visible

    #194376 Copied Theme version: 4.26 WooCommerce version: 3.4.2
    7 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 6, 2018 at 09:16

    Hello,

    Please provide us with temporary wp-admin access in the Private content area so we can take a closer look.

    Regards

    #194383 Copied
    Avatar: debashishtudu@gmail.com
    debashishtudu@gmail.com
    Participant
    June 7, 2018 at 05:55

    sub menu not visible

    Please, contact administrator
    for this information.
    #194466 Copied Theme version: 4.26 WooCommerce version: 3.4.2
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2018 at 07:56

    Hello,

    Please clear cache and check now.

    Regards

    #194475 Copied
    Avatar: debashishtudu@gmail.com
    debashishtudu@gmail.com
    Participant
    June 7, 2018 at 13:02

    Not fix

    #194509 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2018 at 13:06

    Please disable “Smart menu” option (Theme Options > General > Header Settings) because it is not required for your menu and causes the problem.

    Regards

    #194510 Copied
    Avatar: debashishtudu@gmail.com
    debashishtudu@gmail.com
    Participant
    June 7, 2018 at 13:10

    nothing to change

    #194511 Copied
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 7, 2018 at 13:14

    Have you cleared cache? I do not see the problem https://gyazo.com/87d378f3206d62ce31fe118fc0ac1244

    Regards

    #194514 Copied
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