Subcategories is appears as a main category

This topic has 3 replies, 3 voices, and was last updated 6 months, 1 weeks ago ago by Andrew Mitchell

  • Avatar: Sam
    Sam
    Participant
    May 8, 2024 at 18:46

    Hello Team!

    Please note that a category submenu appears in the sidebar of the Shop page as a ,main category, but it should appear in small size under its main category.

    Regards

    2 Answers
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    May 9, 2024 at 07:06

    Hello,

    Thank you for reaching out to us with your concern.

    We would like to inform you that the Filter widget you are currently using does not support the display of hierarchies. To view hierarchies, we recommend using the Product Categories widget, which displays a list of categories rather than functioning as a filter.

    Should you have any further questions or require additional assistance, please do not hesitate to reach out.

    Best Regards,
    8Theme’s Team

    Avatar: Andrew Mitchell
    Andrew Mitchell
    Support staff
    May 9, 2024 at 13:53

    Dear Sam,

    In the spirit of gratitude, we want to express our appreciation for your trust in our products. As a valued customer, your experience matters greatly. Would you consider sharing it by giving our theme a deserving 5-star rating on ThemeForest?

    Click here to share your thoughts: https://themeforest.net/downloads

    Being part of our community means a lot, and your feedback contributes immensely.

    Best Regards,
    The 8Theme Team

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The issue related to '‘Subcategories is appears as a main category’' has been successfully resolved, and the topic is now closed for further responses

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