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Subcategory tile images on the homepage of the site do not appear under Primary category tile image?

This topic has 2 replies, 2 voices, and was last updated 8 months ago ago by Rose Tyler

Mark

Participant

April 23, 2024 at 15:01

Good day 8Theme Team

Please be advised that some Subcategory tile images on the homepage of the site do not appear under Primary category tile images? Instead, it displays a rectangle block containing the category description and quantity. Additionally, the tile images appear hazy or unclear. (See attached screenshots)

Please see below WhatsApp messages from the web developer for your reference and assistance: It is most definitely a theme issue. All the issues that you’re having now are theme related.

Your assistance will be greatly appreciated, please do not hesitate to email or contact me if you have any questions.

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#392669 Copied Theme version: 9.3.7

1 Answer

Rose Tyler

Support staff

April 23, 2024 at 15:15

Hello, Chad,

Thank you for reaching out to us.

1/ Images are not shown here https://prnt.sc/9yBW46HYM4Ez because of a custom CSS code someone added to your site – https://prnt.sc/5pOVzkr0Un_T You can delete the code and check the result.

2/ Do you want to remove this color effect from images – https://prnt.sc/RfW2Wzmc80LZ ? It was added here https://prnt.sc/6xdKRIBIEzpt

If you have any additional questions or concerns, please do not hesitate to reach out to us.

Best Regards,
8Theme’s Team

#392673 Copied
Tagged: best selling, homepage display, primary category problem, subcategory images, woocommerce themes
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