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Submenu Display Issue on ‘All Departments’ Menu: Incorrect Positioning on Initial Hover

This topic has 4 replies, 2 voices, and was last updated 4 months ago ago by Rose Tyler

Merin

Participant

November 26, 2024 at 12:57

Dear Support team,
On our website, we are facing an issue where, upon landing on the site, if the cursor hovers over the ‘All Departments’ menu, the submenu appears on the right side instead of displaying correctly. However, it displays correctly when the cursor is moved. The same issue recurs after refreshing the page if the cursor remains over the ‘All Departments’ menu. Please find the attached screen recording demonstrating the issue.
https://www.canva.com/design/DAGXkwFm1DY/A67sVwIDulyLOCWYfOstxQ/edit?utm_content=DAGXkwFm1DY&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton

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3 Answers

Rose Tyler

Support staff

November 26, 2024 at 15:58

Hello,

Thank you for contacting us and for using XStore.

Could you please use a different file-sharing service to send the video?

Best regards,
The 8Theme Team

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Merin

Participant

November 27, 2024 at 05:34

https://www.canva.com/design/DAGXkwFm1DY/A67sVwIDulyLOCWYfOstxQ/edit?utm_content=DAGXkwFm1DY&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton

Please find this link. access is renewed.

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Rose Tyler

Support staff

November 27, 2024 at 10:38

Hello,

Scripts are used to apply styles, so it takes some time while necessary styles are loaded. You can enable site preloader via Theme Options to hide that effect or try to speed up the scripts loading using cache plugin and improve server speed settings.

Best Regards,
8Theme’s Team

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