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Subscribers instead of customers.!!` - by milos

This topic has 17 replies, 3 voices, and was last updated 9 years, 8 months ago ago by Eva Kemp

milos

Participant

February 27, 2015 at 04:55

hi , can u explain me why website creates subscribers instead of customers?it was working one day and now it creates subscriber again is it bug or what?
thanks.

#46036 Copied

16 Answers

Robert Hall

Support staff

February 27, 2015 at 08:43

Hello,

Maybe provide screenshot for our better understanding and highlight what exactly you mean.
Also please provide us with wp-admin and FTP credentials in Private Content.

Regards,
Robert Hall.

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milos

Participant

March 5, 2015 at 05:56

hi there, well now i see customers in users wp admin, but no emails after registration. I checked sspams, tried few times different email accounts, but still no emails after reg.
Can u help me?
thanks.

Please, contact administrator
for this information.

#47482 Copied Theme version: idstore WooCommerce version: 2.2.11

Eva Kemp

Support staff

March 5, 2015 at 09:19

Hello,

Please provide us with FTP access.
Are emails not received after registration to customers or to your email address as notification?

Thank you.
Regards,
Eva Kemp.

#47506 Copied

milos

Participant

March 5, 2015 at 14:46

hi there,
yes the emails are not received after registration to customers,

Please, contact administrator
for this information.

#47588 Copied Theme version: idstore WooCommerce version: 2.2.11

Eva Kemp

Support staff

March 5, 2015 at 20:32

Hello,

Please ask your host to check mail logs to find the reason why your site doesn’t send emails. They should find some errors if there are any.

Thank you.
Regards,
Eva Kemp.

#47694 Copied

milos

Participant

March 5, 2015 at 22:21

thats their answer( In this case I would advise you to install a plugin which uses SMTP to send emails from your site as these are easier to use and with far less issues.)

#47723 Copied

milos

Participant

March 6, 2015 at 03:02

Greetings, thats answer from my host server.

There’s one of two ways to resolve this. The first is to change your FROM header in the mailing script to uniqdeal@s12-dallas.accountservergroup.com. Otherwise you can try using an SMTP plugin for WordPress which will default to SMTP authentication rather than the PHP mail() function:

https://wordpress.org/plugins/wp-mail-smtp/

I hope this information helps! so what is your sugestion.
Thank u for your help…

#47736 Copied

Eva Kemp

Support staff

March 6, 2015 at 09:37

Hello,

Please try to use that plugin as sending emails via smtp shouldn’t cause any problems as with php mail ().

Thank you.
Regards,
Eva Kemp.

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milos

Participant

March 7, 2015 at 07:03

installed smtp, still not working!!!!!!
WHY is not working its starting to be really anoying

#48055 Copied

milos

Participant

March 7, 2015 at 08:55

its working, u can close this ticket.. or what is it.
thanks

#48060 Copied

milos

Participant

March 7, 2015 at 09:11

well, so far i found another problem, if u add product to cart and go to checkout, u can see the link “lost password” is over to link button “login”, and i am curios too why the “lost password link” doesnt look same as “login” button…

Thanks.

#48061 Copied
Eva Kemp

Support staff

March 7, 2015 at 10:31
Hello,

You can add this code in custom.css file to make “Lost password” button the same as Login button:
```
.tab-content .col2-set .col-2 .lost_password {
    left: 30px;
    border: 1px solid grey;
    background-color: #CCC;
    padding-bottom: 7px;
    padding-top: 7px;
    padding-left: 5px;
    padding-right: 5px;
    color: white;
}

.tab-content .col2-set .col-2 .lost_password:hover {
    background-color: #FC5B5B;
}
```
Thank you.
Regards,
Eva Kemp.
#48066 Copied
milos

Participant

March 7, 2015 at 17:24

hi , i paste thcode to stylesheet.css , u can find it under
/* ————————————————– */
/* lost password button
/* ————————————————– */

but i see nice button but i cant move it to the correct position, its still half over login button

can u check that pls?
thanks

#48103 Copied
Eva Kemp

Support staff

March 7, 2015 at 20:39
Hello,

Please add this code as well:
```
.tab-content .col2-set .col-2 .lost_password {
    left: 30px !important;
}
```
Thank you.
Regards,
Eva Kemp.
#48158 Copied
milos

Participant

March 7, 2015 at 21:27

its working, thank you.

#48173 Copied

Eva Kemp

Support staff

March 8, 2015 at 21:56

Hello @milos,

You’re welcome.

Regards,
Eva Kemp.

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