This topic has 12 replies, 2 voices, and was last updated 4 months, 2 weeks ago ago by Rose Tyler
Such an error has occurred in a part of the products. Where can I fix it?
Hello Burak,
Thank you for reaching out to us.
Could you please provide temporary wp-admin access? We need to check your settings.
To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.
Best Regards,
8Theme’s Team
Of course
Hello Burak,
We appreciate your prompt response.
We’ve disabled Single Product Builder in Theme Options to prevent conflicts with Single Product Builder via Elementor. Please clear cache and check the result.
Warm Regards,
The 8Theme Team
Thank you. I have 1 more problem, how can I change the language of the places I mentioned in the picture?
Hello Burak,
You’re welcome!
Loco Translate > Plugins > XStore Core.
Warm Regards,
The 8Theme Team
Some words are not translated. as in the picture
Hello Burak,
Loco Translate > Themes > XStore.
Warm Regards,
The 8Theme Team
I’m sorry for the inconvenience for such simple problems.
I have another problem, can you help me? When I click share link on mobile, it looks like the image. How can I fix it?
Hello Burak,
Thank you for contacting us and for using XStore.
Do you use an SEO plugin? Please go to Pages > click on title of Front page > Yoast SEO > Advance > Canonical URL
https://yoast.com/help/canonical-urls-in-yoast-seo/
Best Regards,
8Theme’s Team
Thank you for the help. I have a question: I use the child theme. What is the difference with other themes? Will I have any problems?
Hello Burak,
A WordPress child theme is a theme that inherits the functionality of the parent theme. With a child theme, you can make modifications or add additional functionality to the parent theme. The child theme offers the safest and easiest way to modify an existing theme, whether you want to make a few small changes or extensive ones.
Best Regards,
8Theme’s Team
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