Suggestions and proposals for Royal Theme

This topic has 80 replies, 3 voices, and was last updated 8 months, 3 weeks ago ago by Rose Tyler

  • Avatar: sotart
    sotart
    Participant
    February 22, 2016 at 23:21

    I have an issue that might be corrected in the future. I am sending you a few pictures as a reference (http://imgur.com/6FcaXpB).
    You will notice that there are two types of paintings on the website, landscape & portrait sizes. Let us assume that (image “limits”) we have an area (lets call it limit area) in the single product page which has maximum sizes a & b (as seen painted gray). In the case of a landscape image I want it to have a maximum width equal to the width, b, of the limit area and a height proportional to the new width, with out distorting the image (ie keeping the height/width ratio). In the case of a portrait image I want it to have a maximum height, a, equal to the height of the limit area and a width proportional to the new height, with out distorting the image (ie keeping the height/width ratio). In both cases the image will not exceed the boundaries of the limit area and will not end up distorted. Also I need to know where in the code to go and alter the a & b of the limit area. At the moment the theme does not have this feature and if you fix the height at a certain value, then the image gets distorted

    Avatar: Kabirahmed
    Kabirahmed
    Participant
    July 17, 2016 at 21:18

    I would like you to minified all of your CSS and JavaScript files, so the website can be more faster load up and less request for the server to. I believe this is the most important update you can do for this theme.

    Avatar: Ngo
    Ngo
    Participant
    July 21, 2016 at 12:15

    I have some ideas for this theme:
    – The first is menu http://www.awesomescreenshot.com/showImage?img_id=1377981 and http://www.awesomescreenshot.com/showImage?img_id=1377983 should keep full width, same from: http://wpmegamenu.com/

    – And should support for PHP7.
    – Add more function “breadcrumb snippet google” to theme, same from https://vi.wordpress.org/plugins/rdfa-breadcrumb/screenshots/

    Thank you so much.

    Avatar: Ngo
    Ngo
    Participant
    August 17, 2016 at 11:14

    Hi,
    With promo popup, i think we should have function to select to show.
    http://prntscr.com/c6sfl3

    Example: just show on home page, or use shortcode to put where owner website wan to show.
    The present, when we select “enalble” and “on enter”. Popup alays show from home page, to post page, products page. It makes visitors feel nuisance. And it makes website become slow

    http://thoitrangdaopho.com/

    Avatar: Baris
    Baris
    Participant
    February 17, 2017 at 14:37

    Most Shop themes have Size Chart tab or like this. It would be really awesome, if 8theme team add this feature Royal Theme too. I hope Developer read this comment.

    Avatar: webgod
    webgod
    Participant
    February 17, 2017 at 14:44

    Actually a size chart isn’t standard in woocommerce because not all shops are selling clothing. There are plenty of free plugins out there to accomplish what you want (https://wordpress.org/plugins/search.php?q=size+chart)

    Avatar: ycs7a
    ycs7a
    Participant
    February 23, 2017 at 21:13

    Do you perhaps know whether the possibility exists to display the order time? I am looking for something that displays a timer above the header on product pages, and beneath the product description of the single product pages.

    Please see this image and this image.

    Let’s say its 2 pm, and we deliver the next day if the customer places an order within the next 3 hours: before 5 pm. So the timer in the header will display: ‘[clock icon] Order within 2 hours and 59 minuten and get order delivered to you tomorrow’. The timer for each single product would be a timer but smaller. The timer needs to reset every day at say 5 pm.

    Is there such a possibility? Thank you kindly.

    Avatar: KCMOJoe
    KCMOJoe
    Participant
    March 20, 2017 at 15:05

    Would love to see an option that when you add a product to cart the pop up is a cross sell item or two (Would You Like To Also Purchase?) as well as continue shopping/continue to cart

    Avatar: B.So
    So
    Participant
    April 15, 2017 at 15:06

    VERY URGENT: Last multi-problem version
    Hello all.
    I work with the Royal theme and until today I was very satisfied.
    But since the new version of the theme and the new version of WooCommerce,
    My site is no longer working properly.
    Several serious problems appeared and impossible for me to set them.

    1) There is a layout problem on the “Order” page.
    There is an overlap of the “Delivery address” block in the layout.

    2) There is a problem with the Stripe payment gateway
    (Currently disabled, since it does not work well),
    I receive the following error message:

    “Please enter your card details to make a payment.
    Developers: Please make sure that you include jQuery
    And there is no JavaScript error on page “.

    3) Unable to modify products.
    The “variable” and “attributes” functions in the product page load indefinitely.
    I have to update the page to return to normal.
    So impossible to add new products
    Or modify existing products.

    4) There is a problem with Master Cursor which never updates with
    The new vesion of the theme and WC.

    5) There is a problem with the “https”. The WC report,
    Tells me that my site and my transactions are not secure,
    While I have an SSL certificate related to my hosting.
    I checked with the host of my site.
    There is a contradiction that I do not understand.

    6) There is a problem with translations. Not all are supported.
    Here too I made checks, is everything is Ok (software used is Poedit)

    These are problems that I did not have before updating the theme and WC.
    I have found on the forum the solutions to my dysfunctions
    But without any result.
    I even reinstalled the old version of WC version: 3.0.1, but nothing changes.
    I look at all the WC settings, but everything is OK.

    Waiting for your reply, I put my site in maintenance.

    Thank you in advance

    thank you so much

    Please, contact administrator
    for this information.
    Avatar: wuxinji
    Wuxinji
    Participant
    February 26, 2024 at 07:29

    sir please help me, wp bakery builder not working in this theme.

    Please contact administrator
    for this information.
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    February 26, 2024 at 08:43

    Hello, Wuxinji,

    We kindly request that you initiate a new thread for your issue by visiting our support forum at the following link: https://www.8theme.com/forums/royal-wordpress-support-forum/. As you will notice, the current topic was specifically created for Suggestions and Proposals.

    We’ve checked your site > edit a page > the WPBakery editor can be opened https://prnt.sc/TO_diwsGOiSg , so please describe your problem in more detail.

    Best Regards,
    The 8Theme Team

    Avatar: fyshlas
    fyshlas
    Participant
    April 3, 2024 at 19:44

    I am trying to create a new topic in the support forum but there is no available box displayed to do so. What is going wrong?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2024 at 07:18

    Hello, Fyshlas,

    Thank you for getting in touch with us.

    Please unregister the old license on your site and register the theme using the new license. After that, try to submit a topic on the support forum.

    Best Regards,
    The 8Theme Team

    Avatar: fyshlas
    fyshlas
    Participant
    April 4, 2024 at 07:24

    Hello thank you for getting back quickly. Will this process have any implications on the current themes functionality?

    Avatar: fyshlas
    fyshlas
    Participant
    April 4, 2024 at 08:06

    Ive followed your instructions but still i cannot create a new topic.

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2024 at 08:07

    Hello, Fyshlas,

    We would like to inform you that the issue you reported has been escalated to our development team for further investigation. We will provide you with an update as soon as the matter has been reviewed and resolved.

    Best Regards,
    The 8Theme Team

    Avatar: fyshlas
    fyshlas
    Participant
    April 4, 2024 at 08:22

    Thank you hopefully this process wont take long as i need to get support on Royal Theme asap. Is there any other way i can send my support ticket?

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2024 at 08:31

    Hello, Fyshlas,

    Fixed. Please check now.

    Best Regards,
    The 8Theme Team

    Avatar: fyshlas
    fyshlas
    Participant
    April 4, 2024 at 08:33

    Hello, its not fixed the box for creating a topic is still not visible

    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    April 4, 2024 at 08:56

    Hello, Fyshlas,

    Here is a video for you – https://we.tl/t-Le0GsQVIVu
    Please clear the cache of your browser.

    Best Regards,
    The 8Theme Team

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