This topic has 10 replies, 2 voices, and was last updated 2 months ago ago by Jack Richardson
Hello!
I have seen you launched a new update and one of the updates is the waitlist, i want to unistall the sumo waitlist plugin and use yours, is it possible to import the data from the sumo waitlist for the costumers waiting for products?
Thank you!
Hello @filiphdan,
Thank you for reaching out to us. We’re delighted to hear about your interest in our new waitlist feature!
Regarding your query about importing data from the Sumo Waitlist plugin to our new system, we would like to inform you that currently, our waitlist feature does not support direct data import from other plugins. However, we understand the importance of this functionality for a seamless transition and are considering integrating this feature in future updates.
We appreciate your understanding and patience. If you have any more questions or need further assistance, please feel free to contact us.
Best Regards,
8Theme’s Team
Hello,
A couple of questions more about yours new waitlist function, after activating it were can i check the costumers that are in the waitlist and manage them?
Also is it possible to see the join waitlist before entering the product, what i mean is you only see the add to waitlist after you click on the product, before you click on the product you just see sold out witch is not the ideal.
Thank you!
Dear @filiphdan,
I hope this message finds you well.
I am pleased to inform you that our waitlist feature now comprehensively includes a full list of products along with the users who have subscribed to those products. Additionally, within the product data section for each item, you can access a detailed list of customers who have specifically subscribed to that product.
We believe that firsthand testing and feedback are invaluable. Therefore, we encourage you to conduct your own tests by setting up a local or staging website and activating our waitlist feature. This approach will allow both of us to better understand its capabilities and determine whether it meets your expectations.
We look forward to your feedback and are eager to hear about any additional functionality you might need.
Best regards,
Jack Richardson
The 8Theme Team
Hello,
We have installed the waitlist function on our staging website, we would like to know if it is possible to show the join waitlist in here, wen the products are shown: https://prnt.sc/Qr-jHSh-Al4w
Because has it is you have to click the product and join there withc is not ideal i think:
https://prnt.sc/u5bGExVaq5AW
ALso, i could not find were to manage the waitlist, do you have a link with some images so i could see were it is /how it works?
Thank you!
Dear @filiphdan,
I hope this message finds you well. Could you kindly provide us with the URL of your staging website? Additionally, if possible, please share the login credentials for your dashboard in a private area.
By accessing your dashboard, we will be able to thoroughly review the questions you have raised and respond with detailed answers, including screenshots for your convenience. You can locate the Waitlist table by navigating to Dashboard -> Waitlist, or by following this link: https://prnt.sc/LB6vrUr_x8qg.
Thank you for your cooperation.
Best regards,
Jack Richardson
The 8Theme Team
Here it goes.
Thank you
Hello @filiphdan
Please, check private area.
Kind regards, Jack Richardson
I have to check with hosting…Still i have found the options for the waitlist and tested them, it apears to be working perfectly and i can check if the emails have been sent to costumers.
Now its just missing the option to have the notify button displayed wen all products are being displayed and not only wen you click to go inside the product, will you implement this soon?
Dear @filiphdan,
We are pleased to inform you that we implement the features requested and popular on our Future Request Taskboard, which can be accessed here: https://www.8theme.com/roadmap/. We encourage you to post any further requests on this platform to gauge support from other customers.
Additionally, regarding the notification button, we offer functionality that alerts subscribed customers when a specific product is back in stock. This feature is available in both the Main table, located under the sidebar pages in the WordPress dashboard, and in the unique product data section. Please note that the notification link is only active when product is in stock; it is disabled when product is still out of stock, as there is no update to notify subscribers about.
Thank you for your engagement and contributions to improving our services.
Best regards,
Jack Richardson
The 8Theme Team
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