Support Request for Implementing Automatic Coupons in XStore

This topic has 2 replies, 2 voices, and was last updated 1 months ago ago by Rose Tyler

  • Avatar: Juan Diego Cardenas Ruiz
    Juan Diego Cardenas Ruiz
    Participant
    June 7, 2024 at 18:27

    Dear XStore Developers,

    I hope this message finds you well. I am using the XStore theme for my WooCommerce-based online store and am very pleased with the features and integration it offers. Currently, I am interested in implementing a specific promotion in my store and would like to know if it is possible to configure it using the native features of the XStore theme without the need for additional plugins.

    Promotion Details:

    Discount: Return 10% of the value of each purchase in the form of a coupon.
    Automatic Generation: The coupon is automatically generated upon the confirmation of each purchase.
    Coupon Code: The coupon codes should be randomly generated.
    Validity: The coupon should be valid for use on the next purchase within a period of 30 days from its issuance.
    Notification: Ideally, the customer should be notified by email about the generation and details of the coupon.
    Inquiry:

    I have reviewed the XStore theme documentation and, while I have found many useful features related to sales boosting and WooCommerce integration, I have not identified a specific functionality that allows for the automatic creation of personalized coupons with the mentioned conditions. Therefore, I would like to confirm:

    Is it possible to implement this functionality using only the native tools and settings of XStore?
    If so, could you provide me with a guide or specific steps to set up this promotion?
    If it is not currently possible, is there any planned update that might include this functionality or any recommendation on how to proceed with a specific plugin that is highly compatible with XStore?
    Thank you in advance for your time and support. I look forward to your response.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    June 8, 2024 at 06:17

    Dear,

    Thank you for reaching out and for your kind words about the XStore theme. We are delighted to hear that you are enjoying the features and integration it offers for your WooCommerce-based online store.

    Regarding your inquiry about setting up a promotion with specific conditions, we appreciate your detailed description of the desired functionality. Currently, the native features of the XStore theme do not support the automatic generation and management of personalized coupons as you described.

    However, we understand the importance of such features in enhancing customer experience and boosting sales. While we do not have an immediate update that includes this functionality, we are always looking to improve our offerings and will take your feedback into consideration for future updates. Please submit a request on our Taskboard at [8Theme Taskboard](https://www.8theme.com/taskboard/). Should your suggestion garner sufficient support from other customers, our development team will take it into consideration for inclusion in future updates.

    If you require personal customization services, we invite you to submit a request through our customization panel at: https://www.8theme.com/account/#etheme_customization_panel , and continue conversations with the technicians team directly.
    Please be advised that customization services will incur additional charges, the exact amount of which will be communicated following a detailed review of your request.

    In the meantime, we recommend exploring third-party plugins that are compatible with WooCommerce and can fulfill your requirements. We have not tested such plugins with our theme, so we cannot provide solid recommendations, unfortunately. Here is a link to the WooCommerce support forum: https://wordpress.org/support/plugin/woocommerce/

    We hope this information is helpful.

    Best Regards,
    8Theme’s Team

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