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Support Request Regarding My Account Features

This topic has 2 replies, 2 voices, and was last updated 3 weeks, 6 days ago ago by Luca Rossi

Drishti

Participant

October 27, 2024 at 12:17

I have a few questions and requests regarding the features of my account:

1) Password Length: The current password policy requires a minimum of 12 characters. I would like to change this requirement to allow for a minimum of 8 characters instead.

2) Logout Confirmation: When logging out, I receive a notification asking for confirmation. I would prefer a popup for this confirmation instead of a notification, as there’s a risk of missing it. If this isn’t possible, could you please let me know how to disable the confirmation functionality for logout?

3) Account Details Page: There are three radio buttons on the account details page that I would like to remove. Could you please hide them?

Please let me know if you need any additional information to assist with these requests.

Please, contact administrator
for this information.

#420618 Copied Theme version: 9.4.3

1 Answer
Luca Rossi

Support staff

October 28, 2024 at 16:54
Hello,

Thank you for reaching out to us with your questions and requests. We appreciate your feedback and are happy to assist you.

1) **Password Length**: Unfortunately, the current password policy requiring a minimum of 12 characters is in place for security reasons, and we are unable to reduce this to 8 characters. We highly recommend maintaining this standard to ensure the safety of your account. Alternatively, you could also try this third party plugin: https://wordpress.org/plugins/wc-password-strength-settings/ or https://wordpress.org/plugins/password-strength-for-woocommerce/

2) **Logout Confirmation**: to disable the logout confirmation, please try with this solution: https://stackoverflow.com/a/75340509/2660153.

3) **Account Details Page**: please add this custom CSS codes under XStore > Theme Options > Theme Custom CSS > Global CSS:
```
.woocommerce-account [for="mailchimp_woocommerce_is_subscribed"],
.woocommerce-account [for="mailchimp_woocommerce_is_unsubscribed"],
.woocommerce-account [for="mailchimp_woocommerce_is_transactional"]{
    display: none;
}
```
If you have any further questions or need additional assistance, please don’t hesitate to let us know.

Best Regards,
8Theme’s Team
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