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[Support] – Website processing speed when accessing store pages and product categories is very slow

This topic has 2 replies, 2 voices, and was last updated 9 months, 2 weeks ago ago by Tony Rodriguez

Tạ Xuân Thanh

Participant

January 6, 2024 at 03:04

Hello support team,
Please help me check my website.
When accessing store pages and product category pages, for example:
https://zenwatch.vn/shop/
https://zenwatch.vn/product-category/dong-ho-deo-tay/dong-ho-nam/
The website speed is very slow.
The cause may be due to the XStore Core plugin.
Please help me check and handle it soon. I have posted the webmaster page information in the private area.
Thank you!

Please, contact administrator
for this information.

#378824 Copied Theme version: 9.2.5

1 Answer

Tony Rodriguez

Support staff

January 6, 2024 at 13:20

Hello, @Tạ Xuân Thanh,

Thank you for using our theme and for contacting us.

Website speed depends on various factors that we do not control. What we can do is share the links that can help you with speed optimization: https://www.8theme.com/documentation/xstore/troubleshooting/how-to-speed-up-my-website/

Every additional plugin slows down the site a bit, so we would recommend you disable unrequired plugins.

We are writing to address the issue you have been experiencing with your website’s slow loading speed. After conducting a speed test on your website via GTmetrix, we have found that the performance is suboptimal. You may review the results at the following link:
https://gtmetrix.com/reports/zenwatch.vn/FnDPKyKf/

We recommend that you review the suggestions provided by GTMetrix in the Top Issues list, accessible here:https://imgur.com/a/95H6TZ4

About your results on gtmetrix results:

-–Avoid an excessive DOM size – read these posts about DOM https://docs.wp-rocket.me/article/1412-avoid-an-excessive-dom-size
https://isotropic.co/avoid-an-excessive-dom-size-on-your-wordpress-website/
Edit your page and Product elements. It should reduce the DOM structure. Also, you may try to reduce the DOM results on the page by reducing the number of sections of the page/elements in the footer or header;

-Eliminate render-blocking resources: https://gtmetrix.com/eliminate-render-blocking-resources.html

-Avoid long main-thread tasks https://gtmetrix.com/avoid-long-main-thread-tasks.html

-Serve static assets with an efficient cache policy
https://gtmetrix.com/serve-static-assets-with-an-efficient-cache-policy.html

– Avoid enormous network payloads – https://gtmetrix.com/avoid-enormous-network-payloads.html

– Use a Content Delivery Network (CDN), it can give an equally fast web experience to your users across the globe. We use CDN on our demos;
For further guidance on how to improve your website’s speed, we invite you to review our theme documentation. The following links provide detailed information on this topic:

1. https://www.8theme.com/documentation/xstore/theme-installation/main-theme-options/
2. https://www.8theme.com/documentation/xstore/troubleshooting/how-to-improve-wp-rocket-settings-with-xstore/

Lazy load:Lazy loading is a technique used to optimize web page performance by delaying the loading of certain elements until they are actually needed. It’s commonly used for images and other media to improve page load times.

For a comprehensive understanding of the specific issues that may be affecting your website’s speed, we suggest conducting a website speed test with GTMetrix. This tool can provide you with actionable recommendations to further enhance your website’s performance.

We trust that you will find this information useful in improving your website’s performance.

Kind Regards,
8theme team

#378869 Copied
Tagged: best selling, processing speed, product categories, store pages, website speed, website support, woocommerce themes
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