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SVG ICON NOT SHOWING PROPERLY & SHIPPING LOCATIONS AT CHECKOUT IS NOT LAID OUT WELL

This topic has 5 replies, 3 voices, and was last updated 1 years, 11 months ago ago by vickyprism

vickyprism

Participant

December 5, 2022 at 10:55

Hello,
I have 2 issues that I need help with.
SVG ICONS – I tried to change the default cart and account icon with an svg upload, it changed but it doesn’t display especially on mobile. I’ve reverted back to the default, but I would like to change it.

SHIPPING OPTIONS AT CHECKOUT – Due to the fact that we have alot of information about shipping, the information is not laying properly and it looks bad on both desktop and mobile layout. Can someone come and look at it? Please use a mobile phone to look at it. the link is attached.

Please, contact administrator
for this information.

#340519 Copied Theme version: 4.3.8 WooCommerce version: 7.1

4 Answers

Rose Tyler

Support staff

December 5, 2022 at 13:00

Hello,

Thank you so much for purchasing our theme and contacting our support center.
Please provide temporary wp-admin and FTP access, so we can take a closer look.
ftp access: If you do not know how to create FTP contact with your hosting provider, they will help you.
wp-admin access: Create an account via Dashboard (Users > Add new) with administrator role http://prntscr.com/s3rc9m > provide us with username and password via the Private Content area http://prntscr.com/s5mao7 You can use any email for it.

Regards

#340540 Copied

vickyprism

Participant

December 5, 2022 at 17:56

Hello, we use cloudways so please use the login in the private content area.
Also I don’t know why the currency is NGN instead ₦ – https://ibb.co/Q8kZFtb

Please contact administrator
for this information.

#340597 Copied

Tony Rodriguez

Support staff

December 6, 2022 at 06:54

Hello, @vickyprism,

1- Your SVG icons issue is resolved now, kindly check back to your site after clearing the browser cache. Here is the resulting screenshot: https://postimg.cc/ZvPPmtr1 I have set the icon by choosing the mobile layout: https://postimg.cc/LnbkMTf4

2- Regarding the shipping text I have added a custom CSS code in the theme settings check the image: https://postimg.cc/30dqKZ8X and your issue is resolved now. Please watch this video: https://streamable.com/bdx2er

3- Actually, the currency and their icons handle by the WooCommerce and WooCommerce doesn’t have the icon of the currency you set on your store it has the “NGN” for it see the image: https://postimg.cc/62TcR5kw so that’s why it appears like this I hope you get my point.

Regards 8Themes Team.

#340633 Copied

vickyprism

Participant

December 6, 2022 at 17:20

Thank you ever so much, i’m super grateful. For the currency i’m guessing it’s a new update from woocommerce, because i’ve never seen it before.
Kind regards.

#340720 Copied
Tagged: checkout, icon, layout, shipping, woocommerce, wordpress
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SVG ICON NOT SHOWING PROPERLY & SHIPPING LOCATIONS AT CHECKOUT IS NOT LAID OUT WELL

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