Swap feature no longer working. - by Pav

This topic has 15 replies, 3 voices, and was last updated 9 years, 5 months ago ago by Eva Kemp

  • Avatar: pavz
    Pav
    Participant
    May 23, 2015 at 01:13

    Hi

    Since the update yesterday, i can add images for the swap feature, i add the image, then update page, refresh, then the swap added image doesn’t save..

    Thanks

    Please, contact administrator
    for this information.
    14 Answers
    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 23, 2015 at 07:10

    Hello,

    Please provide us with wp-admin and FTP credentials in Private Content.

    Regards,
    Robert Hall.

    Avatar: pavz
    Pav
    Participant
    May 23, 2015 at 08:19

    Hi,

    Thank you..

    Please, contact administrator
    for this information.
    Avatar: pavz
    Pav
    Participant
    May 23, 2015 at 08:23

    Hi,

    also the homepage text become smaller also from the update, and different font which maybe new but not to my liking, if you see the original variant 13 homepage text, thats what liked about this theme and many other options..

    Please, contact administrator
    for this information.
    Avatar: pavz
    Pav
    Participant
    May 23, 2015 at 08:32

    sorry here you go…

    Please, contact administrator
    for this information.
    Avatar: pavz
    Pav
    Participant
    May 23, 2015 at 09:06

    Hi Robert,

    Theres a bar under home/shop above the product images also, how do i remove that bar?

    Thanks Pav

    Please, contact administrator
    for this information.
    Avatar: Robert Hall
    Robert Hall
    Support staff
    May 23, 2015 at 09:18

    Hello,

    1) Please provide us with screenshot for what part of text you want change font size.
    2) Try to add this code in custom.css file

    .page-description pre{
    display:none;
    }

    Here is a video tutorial how to create custom.css: https://www.youtube.com/watch?v=Qok2zRedRMY&feature=youtu.be.

    Regards,
    Robert Hall.

    Avatar: pavz
    Pav
    Participant
    May 23, 2015 at 10:01

    link below

    Please, contact administrator
    for this information.
    Avatar: pavz
    Pav
    Participant
    May 23, 2015 at 10:29

    hi robert,

    how do i remove the bar?

    thanks

    Please, contact administrator
    for this information.
    Avatar: pavz
    Pav
    Participant
    May 23, 2015 at 10:36

    hi

    sorry the bar has been removed as per previous message..

    Thanks Pav

    Avatar: pavz
    Pav
    Participant
    May 23, 2015 at 10:52

    HI

    how we go with the swap image issue, is there a fix for it?

    Thanks

    Avatar: pavz
    Pav
    Participant
    May 24, 2015 at 00:23

    HI.

    how do i fix..

    thanks

    Avatar: Eva
    Eva Kemp
    Support staff
    May 25, 2015 at 12:02

    Hello,

    Sorry for a delay.
    I’ve added 2 lines in wp-config.php file:

    define( 'WP_MEMORY_LIMIT', '1024M' );
    define( 'WP_MAX_MEMORY_LIMIT', '1024M' );

    Clear browser cache and try to add hover image again.

    Thank you.
    Regards,
    Eva Kemp.

    Avatar: pavz
    Pav
    Participant
    May 30, 2015 at 10:45

    Hi Eva,

    ok its working, thank you

    just a quick question..in private

    Please, contact administrator
    for this information.
    Avatar: Eva
    Eva Kemp
    Support staff
    May 30, 2015 at 14:34

    Hello,

    I’ve checked your images and they are not distorted.
    Could you please show a screenshot of the issue?

    Thank you.
    Regards,
    Eva Kemp.

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