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Swatch variations not showing on the shop sidebar

This topic has 8 replies, 3 voices, and was last updated 4 years, 5 months ago ago by Olga Barlow

nichemarket

Participant

July 2, 2020 at 14:43

Hi Guys,

I have watched your tutorials on variation swatches: https://www.8theme.com/documentation/xstore/video-tutotials/variation-swatches/

I have added this to the sidebar but it’s behaving funny. on the shop page only the filter heading is showing: https://www.sleepgallery.co.za/shop/
and on the category and brand pages its not showing at all
cat page: https://www.sleepgallery.co.za/shop/mattresses-and-bedsets/
brand page: https://www.sleepgallery.co.za/shop/brand/rest-assured/

how do I get the filter widget to actually show the variations and then display on all the pages with the shop sidebar?

#243007 Copied Theme version: 6.32.3

7 Answers

Rose Tyler

Support staff

July 2, 2020 at 18:07

Hello,

Provide temporary wp-admin access, so we can take a closer look.

Regards

#243032 Copied

nichemarket

Participant

July 3, 2020 at 10:16

Hi Ross,

Please find logins below:

Please contact administrator
for this information.

#243090 Copied

Rose Tyler

Support staff

July 3, 2020 at 12:45

Hi,

As I can see, you do not have products with sizes – http://prntscr.com/tb3nxa , so the filter cannot work correctly.
I’ve checked one of your products, and see local size attributes – http://prntscr.com/tb3p4s , but the filter works with global attributes only. Please check the video one more time.

Regards

#243109 Copied

nichemarket

Participant

July 6, 2020 at 09:36

Hi Rose,

Thanks for your response!

I see is there any way to convert the local attributes to global attributes as there are quite a few product variations to do that are already priced? how could we do this quickly and easily?

any advice you can give will be greatly appreciated!

KInd Regards,

Shamima

#243376 Copied

Olga Barlow

Support staff

July 6, 2020 at 17:15

Hello,

Unfortunately, we don’t know any automatic way to do this. You may contact WooCommerce plugin support, maybe they have any suggestions about moving local attributes to global.

Regards

#243432 Copied

nichemarket

Participant

July 7, 2020 at 09:23

okay, geat! I’ll do that! thanks so much, for your help!

#243508 Copied

Olga Barlow

Support staff

July 7, 2020 at 18:58

You are welcome.

Regards

#243573 Copied
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