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Switch Domains of License Registration - by findsomewinmore

This topic has 8 replies, 2 voices, and was last updated 7 years, 3 months ago ago by Rose Tyler

findsomewinmore

Participant

August 21, 2017 at 13:57

This is a private thread

Please, contact administrator
for this information.

#170503 Copied

7 Answers

findsomewinmore

Participant

August 21, 2017 at 13:57

notification

#170505 Copied

Rose Tyler

Support staff

August 21, 2017 at 16:04

Hello,

Theme deactivate option will be added in next theme update.
Please note that may use the 1 license for the 1 dev domain and 1 live domain. But keep in mind that you can use our theme license for 1 end product only.

Regards

#170522 Copied

findsomewinmore

Participant

August 22, 2017 at 14:08

Okay.

I still cannot activate this theme on the end-product site. I need you to deactivate a license for me now, please. Then, I will be able to activate the site on the end-product. Please, I need this done immediately.

“You have reached activation number limit.”

We only used the theme for development purposes since we purchased it last year. I have also been asking this request for 5 days now through various channels at 8theme.

#170586 Copied

findsomewinmore

Participant

August 22, 2017 at 16:48

Following up. I have given all the information necessary to identify myself and the necessary steps. There is nothing I can do to autonomously perform these duties. I wish I could.

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Rose Tyler

Support staff

August 22, 2017 at 17:23

Hello,

Please try to activate theme now.

Regards

#170611 Copied

findsomewinmore

Participant

August 22, 2017 at 17:30

Thank you, it activated

#170613 Copied

Rose Tyler

Support staff

August 23, 2017 at 07:50

Hello,

You’re welcome!

Regards

#170650 Copied
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