Switch subscription not working on xstore theme

This topic has 2 replies, 2 voices, and was last updated 3 years ago ago by Olga Barlow

  • Avatar: jaswinders
    jaswinders
    Participant
    December 7, 2021 at 09:29

    I’m using your theme for building a subscription gift boxes online store. Here, the products are setup as Variable Subscriptions. The issue is – the user is unable to switch subscription. It shows the following error: https://snipboard.io/AVPYC5.jpg
    As per the WooCommerce support team, they are not getting the error when tested on the default theme, but getting the error on xstore theme.

    Please, contact administrator
    for this information.
    1 Answer
    Avatar: Olga Barlow
    Olga Barlow
    Support staff
    December 7, 2021 at 14:05

    Hello,

    It seems that subscription plugin does not support Ajax add to cart. So, keep Theme Options > WooCommerce > Single Products > Single product layout > AJAX Add To Cart For Simple And Variable Products option disabled. Check that product now.

    Regards

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