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Switched from child to core and then back and now borders appear everywhere on header for mobile

This topic has 2 replies, 2 voices, and was last updated 8 months, 3 weeks ago ago by Tony Rodriguez

Nye Jones

Participant

April 5, 2024 at 17:57

Hello,

https://www.8theme.com/topic/child-theme-throws-strange-grey-boxes-and-doesnt-load-header-properly/#

I have the same issue as the attached above it resolved it on desktop but not on mobile can someone assist please.

Thanks

#390300 Copied Theme version: 9.3

1 Answer

Tony Rodriguez

Support staff

April 6, 2024 at 09:37

Hello, @Nye Jones,

Thank you so much for purchasing our theme and contacting our support center.

In order to address the concern you have raised, we kindly ask that you proceed to the following location within your system: navigate to ‘XStore’ followed by ‘Theme Options’, then select ‘Header Builder’. Once there, please make any necessary modifications and ensure to click ‘Publish’ to apply the changes.

We are optimistic that this will effectively resolve the issue at hand. Should you require any further assistance, please do not hesitate to reach out.

Warm regards,
The 8Theme Team

#390341 Copied
Tagged: best selling woocommerce themes, mobile header borders, switching child-core themes, troubleshooting woocommerce themes, woocommerce mobile issues, woocommerce themes fixes
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