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Switched to Royal theme and after installation I now have a blank white screen

This topic has 2 replies, 2 voices, and was last updated 8 years, 5 months ago ago by Stan Russell

Moneymaker1

Participant

June 1, 2016 at 04:20

I purchased the Royal theme in order to switch from my existing theme that has a woocommerce store. After installation I get a blank white screen.

I have checked the php version and it is the latest version.

I also disabled all the plugins except the woocommerce plugin.

I managed to restore my site from my backup.

I would like to use the Royal theme that I purchased for my site. Is there a way to install the theme without it eating my site?

Can anyone help me with this issue?

#127812 Copied Theme version: 2.6 WooCommerce version: Latest

1 Answer

Stan Russell

Participant

June 1, 2016 at 07:40

Hello Moneymaker1,

please provide us with Admin and FTP credentials for your site in Private content.
We will check this problem for you.

Regards,
Stan Russell.

#127825 Copied
Tagged: installation, royal theme, template, white screen, woocommerce, wordpress
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