System is not calculating free shipping while reaching amount limit

This topic has 2 replies, 2 voices, and was last updated 8 hours, 12 minutes ago ago by Alex Carter

  • Avatar: Abhinandan
    Abhinandan
    Participant
    March 22, 2025 at 06:56

    The system is currently not applying free shipping despite the order total meeting the required limit of ₹3000. This issue needs to be addressed to ensure customers receive the correct benefits during checkout.

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    support staff only.
    1 Answer
    Avatar: Alex Carter
    Alex Carter
    Support staff
    March 22, 2025 at 08:22

    Hello, Abhinandan,

    Thank you for reaching out to us.

    Kindly refer to the following topic for more information: https://www.8theme.com/topic/progress-bar-for-free-shipping-does-not-remove-other-options-in-cart/#post-437871

    Warm Regards,
    The 8Theme Team

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