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Table problem - by Téo Jordão - on WordPress WooCommerce support

This topic has 14 replies, 3 voices, and was last updated 3 years, 3 months ago ago by Olga Barlow

Téo Jordão

Participant

October 1, 2021 at 13:40

The table, used on my home page generated by the elementor plugin. It works fine after entering the panel, clearing the cache, or doing some plugin update. But after a few days (I don’t know how many) the table stops working and when you click on a tab it doesn’t load. What could be causing this instability?
Can you help me?

Please, contact administrator
for this information.

#304159 Copied Theme version: 8.0.7 WooCommerce version: 5.7.1

13 Answers

Olga Barlow

Support staff

October 1, 2021 at 17:17

Hello,

I don’t see any table on your home page, besides Elementor table elements are elements of the Elementor Pro plugin. So, provide screenshot of the table that you used and that you have problems with for better understanding.

Regards

#304207 Copied

Téo Jordão

Participant

October 2, 2021 at 13:10

https://ibb.co/C7y9b5w

now it’s working correctly, but it goes by a few days and the problem appears, when you browse the tabs, it doesn’t load.

#304282 Copied

Rose Tyler

Support staff

October 2, 2021 at 13:59

Hello,

We can’t see your screenshot. Could you provide a new one? Use Gayzo or Lightshot screenshot tools to make and share screenshots.

Regards

#304286 Copied

Téo Jordão

Participant

October 2, 2021 at 16:07

Não entendi,. imagem que me pediu está aparecendo oara você?
Qual o problema, não pode me ajudar? Está dificultando por que?
Não estou entendendo

use o google tradutor, se não fala português

#304298 Copied

Rose Tyler

Support staff

October 3, 2021 at 08:25

Hello,

We’ve checked your site and tabs works fine – https://gyazo.com/eb5782ac256c46f3e905085920fd1fcb
We want to help you, but the problem is not visible. Please clear the cache and check one more time. Record a video of the problem you can see.

Regards

#304329 Copied

Téo Jordão

Participant

October 4, 2021 at 02:02

Começou a apresentar o problema hoje.
Por favor teste de novo.

#304372 Copied

Olga Barlow

Support staff

October 4, 2021 at 15:15

Hello,

Could you, please, write in English?
Check your site now.

Regards

#304431 Copied

Téo Jordão

Participant

October 4, 2021 at 19:47

now it seems, ok but if you just cleared the cache, soon the problem comes back, why have I already done that

#304514 Copied

Olga Barlow

Support staff

October 5, 2021 at 10:37

Hello,

Could you check and provide server error logs once you get the mentioned error again? It looks the server blocks the Ajax requests and server error logs will help to understand why.

Regards

#304570 Copied

Téo Jordão

Participant

October 5, 2021 at 10:40

e como faço isso?

#304576 Copied

Olga Barlow

Support staff

October 5, 2021 at 18:46

Hello,

Once you get the mentioned error again then contact your hosting provider to get the error log.

Regards

#304659 Copied

Téo Jordão

Participant

October 5, 2021 at 20:01

ok

#304672 Copied

Olga Barlow

Support staff

October 6, 2021 at 11:46

Hello,

Thanks.

Regards

#304729 Copied
Tagged: problem, solution, table, template, woocommerce, wordpress
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