Table rate shipping - by fourth-element - on WordPress WooCommerce support

This topic has 2 replies, 2 voices, and was last updated 7 years ago ago by Rose Tyler

  • Avatar: fourth-element
    fourth-element
    Participant
    December 4, 2017 at 14:01

    I have just updated royal theme and now all my table rate shipping methods have been deleted. I guess they are still in the database. Could you advise why this has happened and how to get them back.

    Also when using the thee options page in the CMS all the options are shown and the tab options are not working correctly to show only the options associated to that tab i.e.. colour scheme.

    1 Answer
    Avatar: Rose Tyler
    Rose Tyler
    Support staff
    December 5, 2017 at 09:23

    Hello,

    Shipping methods relate to woocommerce functionality, so, please check if it works fine with default WC theme – Storefront.
    Also, provide wp-admin and FTP access in Private Content.

    Regards

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