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Tablet mode header builder and mobile mode header builder issues

This topic has 6 replies, 4 voices, and was last updated 3 years, 3 months ago ago by Rose Tyler

Manjunath Talewadikar

Participant

July 21, 2021 at 15:54

Hello Team,
I am facing issue in tablet mode and mobile mode. when I changes done in mobile mode its changes in tablet mode too , but changes in tablet mode has very bad looking. I am going to in change tablet mode then its changes in mobile mode that have been made last totally all the broken changes. I cant work properly on that. I am frustrated that doing changes. Please help me in this matter. I am waiting to your reply. Hope you will understand my query and hopeful you will definitely help me in that matter. thank you.

Please, contact administrator
for this information.

#295251 Copied Theme version: 8.0.1 WooCommerce version: 5.5.1

5 Answers

John Holden

Support staff

July 21, 2021 at 17:50

Hello

Thank you so much for contacting us!

Can you please share some example with us which section is not working properly in your mobile or tablet device.

John Holden

#295275 Copied

Manjunath Talewadikar

Participant

July 21, 2021 at 19:34

Hello John,
I am facing problem in header builder in mobile and tablet option. When i change in mobile option it will change in tablet option. If i changed any thing in tablet mode then it will change in mobile mode too. If i changed in mobile mode and its looking good in mobile mode then other side in tablet mode its looking very bad. Please help me how can i set it this. Please check your end in mobile and tablet mode my website you will see difference.If you want dashboard access please let me know.

#295307 Copied

Olga Barlow

Support staff

July 22, 2021 at 12:35

Hello,

We don’t have tablet settings. Only Desktop/Mobile for some settings(not for all) https://prnt.sc/1ec7mkj
I suppose that you think that the preview option switches between different builders https://prnt.sc/1ec7x6w But it’s only to preview how your site will look with the different devices, it does not save options separately for these devices. We have only 2 modes: desktop and mobile for the header builder https://prnt.sc/1ec87h7
Also, you may choose when the mobile point starts in Theme Options > General.

Regards

#295409 Copied

Manjunath Talewadikar

Participant

July 24, 2021 at 10:04

Hello,

Yes knew that,but when i changes in mobile mode its automatically changes in tablet option. In mobile mode its looking good that i have made chnages but in tablet option its not looking good. When i am going to change in tablet option then its automatically changes in mobile mode,then mobile mode going to look very bad all the alignment padding changes. what could i do for this any solution for this. Please give me some solution.Thanks.

#295757 Copied

Rose Tyler

Support staff

July 25, 2021 at 12:44

Hello,

Please provide temporary wp-admin access and screenshots for a better understanding of the problem and the desired result.
You can use Gayzo or Lightshot screenshot tools to make and share screenshots.

Regards

#295916 Copied
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