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Tabs don’t working correctly in homepage

This topic has 15 replies, 2 voices, and was last updated 1 years ago ago by Dombici Serban

Dombici Serban

Participant

November 3, 2023 at 12:22

Hello,

I also have a problem with the site, when I am in the elements and edit the main page, I see them correctly exactly as they should be, but when I enter the browser as a simple user, they do not appear as they should, and if I return to the tab- nothing can be seen on tab 2, and on tab 3 the items from tab 2 appear. I will also attach 2 examples below, if you can help me please.
I have xstore V9.2.2 and child theme V1.0

https://uploadnow.io/f/ZwVsN2h

#372442 Copied Theme version: 1.0 WooCommerce version: 8.2.1

14 Answers

Rose Tyler

Support staff

November 3, 2023 at 13:17

Hello, Dombici Serban,

Thank you for contacting us and for using XStore.

Edit page with Elementor > settings of Tabs element > Advanced > disable Ajaxify – https://prnt.sc/MFNmBaf6426n

Kind Regards,
8theme team

#372450 Copied

Dombici Serban

Participant

November 6, 2023 at 10:06

Thank you very much, that problem was solved, but now I have other ones. Also there with the 3 tabs, the first tab, although it has 5 columns, only 2 appear and at a very large size, and below where I have a static block also with 5 columns, when I enter the user interface, only one product appears.

What could I do to them? I also deleted the cache and nothing.

https://uploadnow.io/f/W92Dbps

#372670 Copied

Rose Tyler

Support staff

November 6, 2023 at 11:58

Hello, Dombici Serban,

We appreciate your prompt response.

Please provide temporary wp-admin and FTP access, so we can take a closer look at the problem.

To provide wp-admin access, you can create a new user account with administrator role via the Dashboard, and provide us with the username and password via the Private Content area.
To create FTP access (FTP host, FTP username, FTP password, FTP port, FTP encryption) , please contact your hosting provider for assistance.

Kind Regards,
8theme team

#372690 Copied

Dombici Serban

Participant

November 6, 2023 at 13:07

wp-admin

Please contact administrator
for this information.

#372701 Copied

Dombici Serban

Participant

November 6, 2023 at 14:38

FTP

Please contact administrator
for this information.

#372723 Copied

Rose Tyler

Support staff

November 6, 2023 at 15:49

Hello, Dombici Serban,

Thank you for wp-admin access, but we can’t connect to FTP.
Try to connect to FTP using FileZilla by yourself and provide us with the correct credentials.

Kind Regards,
8theme team

#372731 Copied

Dombici Serban

Participant

November 7, 2023 at 14:04

Here are the details for FTP

Please contact administrator
for this information.

#372862 Copied

Rose Tyler

Support staff

November 7, 2023 at 17:02

Hello, Dombici Serban,

Please clear cache and check now.

Kind Regards,
8theme team

#372893 Copied

Dombici Serban

Participant

November 8, 2023 at 10:22

Hy, i cleared the cache and there is a problem with recomendation tab, doesnt look like the static block ..

https://uploadnow.io/f/ZxGdS23

#372987 Copied

Rose Tyler

Support staff

November 8, 2023 at 11:21

Hello, Dombici Serban,

Thank you for your response.
We wish to inform you that your inquiry has been forwarded to another specialist for a more detailed review.
Please be patient and do not change access.

Kind Regards,
8theme team

#372994 Copied

Rose Tyler

Support staff

November 8, 2023 at 16:12

Hello, Dombici Serban,

Please clear cache of browser and check now.

Kind Regards,
8theme team

#373058 Copied

Dombici Serban

Participant

November 11, 2023 at 12:59

Nothing changed ….

#373447 Copied

Rose Tyler

Support staff

November 13, 2023 at 16:13

Hello, Dombici Serban,

Please clear cache of browser and check one more time.

Kind Regards,
8theme team

#373634 Copied

Dombici Serban

Participant

November 14, 2023 at 14:40

Now it’s okay, thank you so much

#373739 Copied
Tagged: fix woocommerce tabs, homepage tab issues, tab functionality problems, woocommerce homepage fixes, woocommerce tab errors, wordpress tab solutions, wordpress woocommerce themes
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