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Tabs have disappeared on the product page

This topic has 4 replies, 2 voices, and was last updated 3 years, 11 months ago ago by Olga Barlow

Naborhi

Participant

December 16, 2020 at 05:20

Hi

Tabs are not displaying on product page this impacts mobile only, refreshing the page does nothing. Once I add an item to my cart it displays, though. I haven’t made any changes recently, so I’m not sure why this is happening. Can you assist, please?

Also when I click on the Size Guide link on the product page nothing happens, this was working before, so I don’t know what’s happening

Finally, clicking on the main menu does not thing either. It doesn’t open 🙁

I hope you can help?

Thanks
Temisan

I am using a Samsung S9 Plus to test with Samsung Internet

Thanks
Temisan

Please, contact administrator
for this information.

#264286 Copied Theme version: 7.2.1 WooCommerce version: 4.8.0

3 Answers

Olga Barlow

Support staff

December 16, 2020 at 14:43

Hello,

Problem was caused by the cache plugin option. Try now.

Regards

#264349 Copied

Naborhi

Participant

December 16, 2020 at 15:35

Hi Olga,
It all looks fine now thank you. Thank you for such a quick response. Appreciate it 🙂

What do I need to do in future to fix this issue myself if it arises?

Kind Regards,
Temisan

#264359 Copied

Olga Barlow

Support staff

December 16, 2020 at 16:05

Hello,

Keep this option disabled http://prntscr.com/w412fm

Regards

#264368 Copied
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