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Tax classes for the product page is not being updated.

This topic has 4 replies, 3 voices, and was last updated 2 months, 4 weeks ago ago by Luca Rossi

digiklick

Participant

September 17, 2024 at 14:55

Hello there, Facing an issue with tax classes. The tax classes are not getting updated in the checkout page. From my end, its all clear, like I have enabled the tax classes and all. Please go through the attached screen shots

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#414753 Copied Theme version: 9.3.17

3 Answers

Rose Tyler

Support staff

September 18, 2024 at 09:30

Hello,

Thank you for reaching out to us.

Please temporarily activate the Storefront theme (Appearance > Themes) and check how it works with this default WooCommerce theme. Let us know the results of the tests.

Provide us with temporary wp-admin + FTP access, and we will check the problem more deeply.

To grant WP-Admin access, please proceed to create a new user account with an administrator role through your WordPress Dashboard. Once the account is established, you may securely transmit the username and password to us via the Private Content section designated for this purpose.

For FTP access, we require the following details: FTP host, FTP username, FTP password, FTP port, and FTP encryption type. If you need assistance in creating these credentials, please reach out to your hosting provider who will guide you through the process.

Best Regards,
8Theme’s Team

#414849 Copied

digiklick

Participant

September 24, 2024 at 09:52

Plz Check it I will send All Details

Please contact administrator
for this information.

#415653 Copied

Luca Rossi

Support staff

September 25, 2024 at 05:18

Dear @digiklick,

We’ve changed the Display tax totals setting to As a single total : https://prnt.sc/b7NF64L9LTSh

Now the tax is working fine now: https://prnt.sc/CnwEulzNFYvd

Could you please double check?

Thank you!

#415737 Copied
Tagged: e-commerce solutions, product page, tax classes, troubleshooting, update issues, woocommerce, wordpress themes
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